Hey everyone!! I am new to the thread, but aren't we all. I currently belong to chevyHHr.net, i am on her for my sister as we all know the women are not as into cars as we are. I just have one main concern here, she got the car about a month ago, and Today on the vehicle information center a message popped up saying Ac off due to high engine temp. Then the temp gauge showed it on cold. I am guess that this is a thermostat issue, but i do not know what the other effects that this would have something with the ecu, potential over heating and blown motor? I saw that the thermostat had a thread already, but i wanted to see what else would be involved with this. Hope everyone is enjoying their new Cruze And HAPPY 2011!!
JRGLTZ
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It's an ECU issue. Someone else on here had the same problem. I believe a TSB exists for this issue - simply bring it to any Chevy dealership and they'll look it up and address it for ya 
Got it too, great just when I started to believe in GM again, 2500 miles and the thermostat goes.
To follow up with all, took mine to the dealer they knew of the issue as soon as I explained it. They told me right away , they needed to overnight the part from GM. Gave me a loaner. My Car was washed vaccumed and ready when promised . They brought it to my office and took back the loaner. The service manager called, made sure all was okay, and apologized for the inconvience. No I wasn't mad nor horsey when I took it in. Maybe I just have a good dealer.
To follow up with all, took mine to the dealer they knew of the issue as soon as I explained it. They told me right away , they needed to overnight the part from GM. Gave me a loaner. My Car was washed vaccumed and ready when promised . They brought it to my office and took back the loaner. The service manager called, made sure all was okay, and apologized for the inconvience. No I wasn't mad nor horsey when I took it in. Maybe I just have a good dealer.
Same thing happen to my daughters Cruze with about 4000 miles on it. She drove it immediate to the dealership because it is only a few blocks from where she works. They had it fixed in under 2 hours and told her it was a stuck thermostat.
This occurred on my LTZ. Found that it was thermostat stuck open. Dealer took care of it very quickly and efficiently. Has not reoccurred in 4K. Have no reason to believe it was not an isolated incident in a very good automobile. Would not even in the darkest of days ever ever ever consider a Ford.
Had 4 Fords in the 70's, bodies rusted out, radiators leaked, clutch cables failed, manual transmission gear failure, auto transmission fluid lines failed, timing belt jumped timing, ignition distributer bearings failed and cam shaft lobes worn out. Too many problems on relatively low mileage cars. Quality was just not good. If I had a lot of money the only Ford I might consider today would be a new Shelby, but that is not going to happen anytime soon.
The gauge will act like this for other reasons than stuck thermostat. When the coolant sensor on the engine sees a temp that it does not like, in computer program, it knocks out the dash gauge, turns on the cooling fan and opens thermost. I have had this set several times since I added a lower radiator hose heater to help engine warm-up, but there is no pattern that I can find to when it actually sets. I have to reset everything with a scan tool before everything works again. I have yet to find thermostat stuck open, the hose is always ice cold yet which means thermostsat is not open. BTW the temp gauge stops at 1 tick before 1/2 which is about 180 degrees and will not more even when engine is 230. I have added my own gauge since I can not use the factory gauge because of software problems and dumbing it down. The car has 2 temp sensors,one engine, one radiator and the engine computer sees them both then the data, high speed, is sent to body control computer slowed down and finally sent to gauge on dash. Way too many places for things to happen to signal besides have the gauge just stop at it's usual place.
crap
Having this same issue on top of others and quite frankly want to punch my 2011 Cruze repeatedly in the face right about now. I am going to make a separate post so that I don't contaminate this thread with side issues, but wanted to touch base here in case somebody else finds themselves in a similar hole. I can't give 'em any useful info but hey, it's nice to not be alone right?
I got the same alert on the vehicle info center. *Ac off blah blah I suck* Unfortunately I wasn't driving it, at the time the little 24 year old princess I take care of was driving it to dialysis when it decided to pull this crap. 6am on a 40* morning here in Gainesville Florida. The dialysis center is about 4 miles away. She freaked out. I got a frantic MMS with a picture of the info center message. She dialyzes 4-5 hours, did some research figured it was probably the thermostat, went ahead and had her drive it home. Called the dealer they said bring it in...in 2 days. Checked it periodically the next day to see if it would clear, nothing. Every time I turned the vehicle on the warning would immediately appear. Couldn't have it towed and it's not like she can miss dialysis so I let her take it the next day...everything ok re: this issue.
Get to dealer, blow 2 hours of my life in their crappy little lounge. They fixed ZERO. Said no codes were stored so GM says there is no problem. Have a nice day. Now this is the second time that I have a proven problem, and GM has not bothered to fix anything. I have a PHOTO of the alert and the mech and the service manager tells GM this. Still nothing.
I was however assured when it does finally crap the bed and leave me stranded GM will consider giving the dealership approval to maybe fix something. Maybe. FWIW the dealership has been as accommodating as possible. They aren't happy my issues aren't resolved, but say that they have no control. GM sets the course of action so I just have to keep coming back. The dealership (
Pic of supposedly non existant warning attached.
Having this same issue on top of others and quite frankly want to punch my 2011 Cruze repeatedly in the face right about now. I am going to make a separate post so that I don't contaminate this thread with side issues, but wanted to touch base here in case somebody else finds themselves in a similar hole. I can't give 'em any useful info but hey, it's nice to not be alone right?
I got the same alert on the vehicle info center. *Ac off blah blah I suck* Unfortunately I wasn't driving it, at the time the little 24 year old princess I take care of was driving it to dialysis when it decided to pull this crap. 6am on a 40* morning here in Gainesville Florida. The dialysis center is about 4 miles away. She freaked out. I got a frantic MMS with a picture of the info center message. She dialyzes 4-5 hours, did some research figured it was probably the thermostat, went ahead and had her drive it home. Called the dealer they said bring it in...in 2 days. Checked it periodically the next day to see if it would clear, nothing. Every time I turned the vehicle on the warning would immediately appear. Couldn't have it towed and it's not like she can miss dialysis so I let her take it the next day...everything ok re: this issue.
Get to dealer, blow 2 hours of my life in their crappy little lounge. They fixed ZERO. Said no codes were stored so GM says there is no problem. Have a nice day. Now this is the second time that I have a proven problem, and GM has not bothered to fix anything. I have a PHOTO of the alert and the mech and the service manager tells GM this. Still nothing.
I was however assured when it does finally crap the bed and leave me stranded GM will consider giving the dealership approval to maybe fix something. Maybe. FWIW the dealership has been as accommodating as possible. They aren't happy my issues aren't resolved, but say that they have no control. GM sets the course of action so I just have to keep coming back. The dealership (
PALM CHEVROLET OF GAINESVILLE)
has given me no indication that this is laziness or lack of give a darn on their part. I'm a girl, and am well versed in the *pat pat* Is it that time of the month again honey? What's say you grab a midol and run along back to the kitchen and makes us some sammiches mech. Don't get that vibe here.Pic of supposedly non existant warning attached.
Attachments
3:40 am, just getting home from a fun night on the town and not too tired. Let's read some rants to get sleepy...
Roflmao at dragon's last sentence.
Wide awake now. fml
I'll be taking my car in tomorrow to a different dealer for 2 issues because my dealer couldn't replicate. They probably could have if they would have driven the car.
You should do the same.
Roflmao at dragon's last sentence.
Wide awake now. fml
I'll be taking my car in tomorrow to a different dealer for 2 issues because my dealer couldn't replicate. They probably could have if they would have driven the car.
You should do the same.
I have 2011 Chevy Cruze and Mine just started this problem. with the same message and the temp staying on Cold all the time but i need the car for at least the next two days is it going to be allright to drive it like this?? and I have the warrenty still and the extended warrenty is this coverd under said warrenty?? Thankful for any help. found this as well dont know if will be helpful to any one else
Date Reported DECEMBER 01 2010
NHTSA Reference #10037546
TSB Reference #SB-10399
Description: GM: ON SOME 2011 CRUZ MODELS THERE IS A SERVICE PROCEDURE FOR FIXING THE CONDITION WHERE THE THERMOSTAT STICKS IN THE OPEN POSITION. *RM UPDATED 6/7/11. *PE
Repair Information for NHTSA #10037546
Date Reported DECEMBER 01 2010
NHTSA Reference #10037546
TSB Reference #SB-10399
Description: GM: ON SOME 2011 CRUZ MODELS THERE IS A SERVICE PROCEDURE FOR FIXING THE CONDITION WHERE THE THERMOSTAT STICKS IN THE OPEN POSITION. *RM UPDATED 6/7/11. *PE
Repair Information for NHTSA #10037546
Hey Stacy Thanks for the Post it is appricated I did take it in to the Dealership but this time with the Engine Light on! I am glad that i got it in when i did. The Dealership took Good Care of my Car Under the Warrenty with no issues Fixed the problem and was on my way again in under like 3 hours. It Was the Thermostat that was Stuck in the Open Position Causing the AC off Due to High engine Temp and the Engine Light being on.
I had this issue and fixed it. Here is a video I made. Hopefully it's this easy for everyone to fix.
Chevy Cruze AC Off Due to High Engine Temp - YouTube
Chevy Cruze AC Off Due to High Engine Temp - YouTube
frustrated
similar issue... I had this lovely code 4 with engine light starting in 2013 I believe. Had the thermostat replaced and then the error popped up again in March of 2014 along with the cooling fan running on high and constantly when the error was up(not sure if i had the fan issue in 2013 but i think so) so the dealer replaced the ECT sensor (not sure which one).
Now it is happening all over again. I had moved about an hour from my previous house so took it to a new dealer. Explained the history and that the temp gauge would sway almost with the momentum of the car before the Code 4 popped up and shut it off. They charged me for diagnosing it said everything was fine the engine was just miss-reading the coolant temp. and the comp. needed to be flashed(updated) so the charged me for that too. They told me maybe a rat or something chewed a wire but they could not see anything, cleared the codes and said everything was fine now. I left quite frustrated knowing it would be back in a few days and yep it was two days later... right on cue... thanks a bunch...lol
if all i wanted was a few days with out the fan noise i would have just cleared the codes myself... heck i did it in March...
At this point i am quite frustrated seeing it is likely most of these repairs, diagnostics and replacements are not covered under the power-train warranty and they just will not stop repeating themselves. I was thinking the diesel cruze looked nice and might be a good upgrade at some point but this has soured me to the point i do not think i could ever buy another cruze and maybe even steer me away from GM.... maybe I am just frustrated...
similar issue... I had this lovely code 4 with engine light starting in 2013 I believe. Had the thermostat replaced and then the error popped up again in March of 2014 along with the cooling fan running on high and constantly when the error was up(not sure if i had the fan issue in 2013 but i think so) so the dealer replaced the ECT sensor (not sure which one).
Now it is happening all over again. I had moved about an hour from my previous house so took it to a new dealer. Explained the history and that the temp gauge would sway almost with the momentum of the car before the Code 4 popped up and shut it off. They charged me for diagnosing it said everything was fine the engine was just miss-reading the coolant temp. and the comp. needed to be flashed(updated) so the charged me for that too. They told me maybe a rat or something chewed a wire but they could not see anything, cleared the codes and said everything was fine now. I left quite frustrated knowing it would be back in a few days and yep it was two days later... right on cue... thanks a bunch...lol
if all i wanted was a few days with out the fan noise i would have just cleared the codes myself... heck i did it in March...
At this point i am quite frustrated seeing it is likely most of these repairs, diagnostics and replacements are not covered under the power-train warranty and they just will not stop repeating themselves. I was thinking the diesel cruze looked nice and might be a good upgrade at some point but this has soured me to the point i do not think i could ever buy another cruze and maybe even steer me away from GM.... maybe I am just frustrated...
Just bringing this back up to report on my daughter's 2012 LT with the 1.4T. Had the "AC off due to high temp" message, the gauge was not reading at all, we could smell coolant in the cab periodically and the fan started running on high. She also developed a CEL, P0128 ( Coolant temp below thermstat temp).
We had just bought the car, and the water pump had been replaced by the dealer before the car was sold. I suspected a few items causing our issues, but zeroed in on the tstat and the temp sensors primarily. Figured while I was in the cooling system, Id also replace the coolant "hub" on the left side of the engine and the cap. Found the techs that replaced the water pump broke the Tstat, but installed it anyway. The spring didnt have the metal strap holding it in place! Also found the radiator temp sensor was bad. So, $120 of parts/coolant and an hour-1/2 of my time, and the car is back running at 225*, the gauge works as it should, the fan runs when its supposed to and no coolant smell in the cab. Not too bad a repair.
We had just bought the car, and the water pump had been replaced by the dealer before the car was sold. I suspected a few items causing our issues, but zeroed in on the tstat and the temp sensors primarily. Figured while I was in the cooling system, Id also replace the coolant "hub" on the left side of the engine and the cap. Found the techs that replaced the water pump broke the Tstat, but installed it anyway. The spring didnt have the metal strap holding it in place! Also found the radiator temp sensor was bad. So, $120 of parts/coolant and an hour-1/2 of my time, and the car is back running at 225*, the gauge works as it should, the fan runs when its supposed to and no coolant smell in the cab.
Not too bad a repair.-
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