List of issues on my 2012 LT RS

[ChuzCruze]

Hi All,

Here is a list of issues my 2012 Cruze LT RS automatic (1,002 miles) is going in to the dealer on Wed for. Any comments on what you think these issues are would be greatly appreciated.

1) Drivers side rear door handle is loose

2) Wind noise from drivers side door pillar/door post area (gets worse as speed increases, weatherstrips look fine)

3) Clunk from left front of vehicle while going over several medium sized bumps at around 15-25mph

4) Clunk from rear of vehicle while going over several medium sized bumps between 15-30mph

5) Clunk clunk noise from drivers side front of vehicle while stopping (applying light brake pedal pressure only) intermittant.

6) Growl/moan from front of vehicle (slight vibration felt from front of vehicle) between 60mph and 75mph (real bad at 75mph) intermittant.


All the clunking noises may be related?? Not sure. Overall I like the car. Average gas mileage is 34 so far (I do a lot of city driving) so I am happy with that. I am a bit disappointed in all of these issues in the first 1,000 miles though. It has more noises than my 2004 Taurus with 136,000 had!

Thanks

[sciphi]

There are known suspension issues for the 2011/2012 Cruzes depending on build date. Clunks are known to be heard from them. All the other stuff seems like it should be taken care of.

[ChuzCruze]

Yes, mine is within the affected VIN # range from what I have read so far on this forum.

[Chevy Customer Service]

Hi All,

Here is a list of issues my 2012 Cruze LT RS automatic (1,002 miles) is going in to the dealer on Wed for. Any comments on what you think these issues are would be greatly appreciated.

1) Drivers side rear door handle is loose

2) Wind noise from drivers side door pillar/door post area (gets worse as speed increases, weatherstrips look fine)

3) Clunk from left front of vehicle while going over several medium sized bumps at around 15-25mph

4) Clunk from rear of vehicle while going over several medium sized bumps between 15-30mph

5) Clunk clunk noise from drivers side front of vehicle while stopping (applying light brake pedal pressure only) intermittant.

6) Growl/moan from front of vehicle (slight vibration felt from front of vehicle) between 60mph and 75mph (real bad at 75mph) intermittant.


All the clunking noises may be related?? Not sure. Overall I like the car. Average gas mileage is 34 so far (I do a lot of city driving) so I am happy with that. I am a bit disappointed in all of these issues in the first 1,000 miles though. It has more noises than my 2004 Taurus with 136,000 had!

Thanks

ChuzCruze,
I would like to apologize for the issues that you are experiencing with your Cruze at this time. I would like you to keep me updated on the outcome of your visit to your dealership. If you have any further questions, comments or concerns please feel free to message me.
Thank you,
Stacy Chevrolet Customer Service

[ChuzCruze]

Hi All,

Just wanted to thank Stacy for the post. I will be updating on here as I get more info. The car is currently in the shop with just 1,341 miles on it. Here is the updated list of concerns:

1) Drivers side rear door handle is loose

2) Wind noise from drivers side and passengers side door pillar/door post area (gets worse as speed increases, weatherstrips look fine)

3) Intermittent clunk from left and right front of vehicle while going over several medium sized bumps at around 15-25mph

4) Intermittent clunk from rear of vehicle while going over several medium sized bumps between 15-30mph

5) Intermittent clunk clunk noise from drivers and passengers side side front of vehicle while stopping (applying light brake pedal pressure only).

6) Intermittent growl/moan from front of vehicle (slight vibration felt from front of vehicle) between 60mph and 75mph (real bad at 75mph).

7) Intermittent plastic on plastic rattle from passengers side rear of interior only when interior is cold.

8) Intermittent metallic rattle/buzzing noise from drivers side door pillar/post area most noticeable between 30-40mph.

What I didn't tell the Service Writer is that I was an ASE Certified Tech back in the late 90's, but decided to change careers for more money. I have worked for GM and Toyota as a Technician, Service Writer, Warranty Administrator and I also ran a very large towing dept. for GM as well. So these concerns are not "in my head" LOL. I will post an update later today.

[blazer5311]

I, too, am having very loud wind noise coming mainly from the driver side window. It sounds like the door is slightly cracked, and wind noise definitely gets much louder on the highway. I had a 2004 Alero before i bought my Eco 1.4 2012 and i must say it was a lot more quit on the highway than my new Cruze. Also, I'm experiencing issues with the Turbo, or Transmission, but it seems to drop all of the Boost the more I'm driving it around town. I'm not sure if there's an issue with the intercooler connections that may have a leak. I've experienced a lot of jerkiness and hesitation when accelerating through the gears. I've driven many turbo's before and my car is not performing the way it should. Getting my car in the shop today to have them look at it for the SECOND time.

Stacy, please let us know if need anymore information. Thanks.

[XtremeRevolution]

I, too, am having very loud wind noise coming mainly from the driver side window. It sounds like the door is slightly cracked, and wind noise definitely gets much louder on the highway. I had a 2004 Alero before i bought my Eco 1.4 2012 and i must say it was a lot more quit on the highway than my new Cruze. Also, I'm experiencing issues with the Turbo, or Transmission, but it seems to drop all of the Boost the more I'm driving it around town. I'm not sure if there's an issue with the intercooler connections that may have a leak. I've experienced a lot of jerkiness and hesitation when accelerating through the gears. I've driven many turbo's before and my car is not performing the way it should. Getting my car in the shop today to have them look at it for the SECOND time.

Stacy, please let us know if need anymore information. Thanks.

I believe this is a known (to the community, but apparently not to GM) issue with the automatic transmissions. I'd call GM directly and complain about it.

[Vetterin]

With the exception of item 1, of those 8 problems I would say you will be lucky if they are able to reproduce 2 of them let alone fix them.

[ErikBEggs]

.......Jeez. O_o

Hope it works out for you. That is troublesome with just 1,000 miles...

[XtremeRevolution]

Very strange issues I have to admit. I just rolled over 2000 miles and the only issue I've had is some front suspension popping noise, which I have an escalated case with GM on file and the dealer knows about it as well. They're waiting for a replacement part to get manufactured, and I have a GM case manager calling me every Friday at 3:00 to give me updates until the part is ready to ship to the dealer. I'd say they've handled my issues very professionally and with that exception, the car has been problem-free.

Have you called GM, and do you have all of this on file with them?