I would like to apologize for the issues that you have experienced with your Cruze. Have you been in contact with customer service in regards to this concern? I would like to look into this further for you. Can you please send me a PM with your VIN? I look forward to hearing back from you.
Stacy Chevrolet Customer Service
Well..the dealer retaped the hose and installed a new cap (I was told per GM engineering) and it lasted a week- tape is already seperating from the hose because of the heat. This thing has been looked at because of the coolant issue more then 5x and now repaired 3x. I don't know what else to do
Regarding the coolant issue I had it but not as bad as others. What I did find the other day is that the lower radioator hose is leaking slowly. Its the one on the passenger side in the front of the engine. Not enough to see so it evaporates when driving. The dealer couldn't fine this either because it was so small it wasn't obvious. Well it appears to be leaking a little more now and i noticed it the other day. It leaks around the plastic that is attached to the rubber of the hose. If you put your finger under the top connector you probably will get a little bit of antifreeze on your finger. It will be kind of thick kind of like glue and have very slight orange/red tint. Unfortunately my warranty is gone but the part is one 30 dollars with shipping.
Because of where this was i don't think a die would ever be seen because of how small the leak is and it evaporates as you drive.
I would like to apologize for the issues that you are experiencing with your Cruze. I understand your frustrations with this. Do you currently have a case open with GM in regards to this? Can you please send me your VIN so I can look into this further for you? I look forward to your response.
Stacy Chevrolet Customer Service
Took my car in this past Monday to get this fixed a FOURTH time. This time dealer used epoxy for the tube. This seemed to work as it survived a 6 hour round trip yesterday. However, I still smell a strong coolant smell under the hood even with the fix. I attached a pic of the latest fix.IMG_0059.jpg
I have had numerous issues with this Cruze. My problems are summarized here: http://www.cruzetalk.com/forum/9-che...itutation.html
The coolant issue in particular has been a problem since April 2012 and it took me until Nov 2012 to have it repaired correctly but I am not convinced this is solving the issue as a strong coolant odor is still present in the engine compartment. I am just disgusted by all of this now and have been patient with GM and the dealer through all of this. I am grateful for the extended warranty but that does nothing to help me when I have to keep going back to the dealer and spend time out of my day dealing with repairs, whether they are paid for or not. For those who have 1.4L Cruzes, do you routinely smell coolant if you lift up the hood?
Last edited by dby2011; 11-17-2012 at 09:56 AM.
If you have a lemon law in your State this qualifies no matter what GM says. That is just unacceptable
The thing that gets me is that nobody has mentioned the water pump and gasket. Opening the hood and looking at it isn't enough. It should be pressure tested to at least 3-4 lbs over the cap rating. I don't know how many leaks I found doing this that other places said no problem found.
They claimed they pressure tested it a few times using dye. I think I will stop by Van Devere Monday. I work in downtown Akron- if they can shuttle me back and forth to work that would be great.