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45 Visitor Messages

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    Hi! Hoping for some help here....I have a 2011 Cruze and have had it back to the dealer for an antifreeze smell in the cabin. They replaced the tank under warranty. I took I back 10 days later because the smell was still there. They told me that the fix that GM told them to do was to add a hose to redirect the air flow. This is not covered under the powertrain warranty and I have 53,800 miles on it, so no bumper to bumper. They said it would cost $250 for this fix. That's outrageous to add a hose! Any input would be appreciated.
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    hello.i just had the harmonic balancer replaced on my 2014 Cruze LS 6 speed that has 64k.i initially went in for an oil change and rotation.the dealer that i went to overfilled the oil by 1.5 quarts.i had immediately felt a bad vibration that wasn't there before.they kept my car overnight and gave it back in the same condition.since the GM of the dealership took it for a drive and told me he didnt hear or feel anything i instantly felt suspicious.i called GM and they had me bring it to another dealer.they drained the oil and replaced it w/the correct amount.still had the vibration.they kept the car and determined it was the harmonic balancer.replaced it and still vibrates.should they have checked other things like crankshaft or timing.something is bad and getting worse.its only under acceleration or idling.and it definitely happened the secon i got the oil change.i trust the new dealer and will be dropping it off tomorrow i was just hoping for another opinion.thank you for your time.
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    Dear Chevy Customer Care 01/27/2015

    I have a 2012 Chevy Cruze LTZ that is currently experiencing the following error codes:
    P0299 Turbo/ Super Charger Underboost

    Can you tell me if this I covered under warranty. I bought it used last March 2014. It currently has77k miles.

    Here is a similar post I found on this site.
  4. View Conversation
    Dear Chevy Customer care, 01/14/15
    I had recently bought a 2013 Sonic, The language is in Spanish, and will not let us change it to English. Is there a way to reset it to let us choose English
  5. View Conversation
    Dear Chevy Customer Care, 26 Sept 14
    I just wanted to feedback my very good outcome and successful fix of my transmission oil leak on my 2012 Cruze LS (1.8L, 6 spd auto transm.). I'm very thankful for my dealer's good work, and the the very kind, personal, and wonderful manner they entreated me. Thank you so so much. I'm very glad this all resolved nicely. My car's running nicely, no leaks, and I'm very pleased with it. My Chevrolet dealer did a wonderful job and I'm very thankful. Thank you Chevy Customer Care also, for taking the time to follow along with my when I first contacted you. (I'm delighted, actually, that you responded to me, and, for my dealer's work, and the way they so kindly treated me. Thank you again). God Bless all your endeavors. tonyd.
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    The dealer claims that I wore out the clutch on my Chevy Cruze after 10,000 miles (16,000 KMs) and therefore it is not under warranty. I drove a standard shift for decades and I don't ride the clutch. How is this possible? Welcome any suggestions for recourse. It cost $1800 to fix.
  7. View Conversation
    VIN 6G1PE5E82BL565438 Holden Cruze 50miles

    Hi there, I thought you would be interested in some feedback from how Holden (GM) in Australia have been with my issue.(s)
    I need to replace my waterpump as it developed a tiny leak about a week ago, i called the dealership( Bartons Holden in Brisbane) two weeks out of warranty!!

    I had taken out a 5 year extended warranty but this is not covered due to i did not have the vehicle continually serviced there ( 60 miles away, no courtesy vehicle, lost wages etc.) - so waste of time!, so I called Holden (GM) here in Australia said the waterpump maybe "partially covered" in a goodwill claim, where I still have to pay parts or labour!..2 weeks out of warranty!

    Apart from the indicators flashing fast
    two recalls,
    towbar fitted a year ago is rusting and is rusted on!
    rubber strips on the roof cracking
    infotainment centre not always turning on
    poor fittings of interior plastic mouldings.
    fading of black on side mirrors, its all good!
  8. View Conversation

    Please see my post dated 7/30/14, in response to your question regarding my issues.

    Thank you.
  9. View Conversation
    I bought my 2013 cruze LT RS almost a year ago with 11 miles on it. 2-3 days after i bought it i noticed there was a squeaking noise when i turned on the AC i called the dealership and explained the problem and told them it sounded like a belt, They replaced the water pump first and it did not fix the issue so i brought it BACK into the same dealership and they replaced the AC compressor (kit) and it still is making the squeak noise but now its when i turn the AC, heat & when my car is in park and when i shift it to drive it stops. I contacted the dealership in regards to my issues along with the recalls on my car for the axle and the air bag and was told they will look at the axle to see if it's faulty and if it is THEN they will order the part and then i'll have to bring it in for repair. There is so much wrong with my car for having 15,000 miles on it and not owning it for a year.
  10. View Conversation
    Patsy. CREWZIN here with my VIN to see if you can come up with anything about the airbag "almost" recall. Thanks.

    VIN: 1G1PG5SB4E7224367
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