Maybe you could elaborate on how you had a catostriphic failure of two major components at once? Seems GM should be questioning your driving habits as having the engine & trans both fail is probably like a 1 in a billion odds.
Well got a call today it should be ready to pick up by the end of the week. Will report back once car is in my possession and they have given a description of the root cause and remedy.
Wizard Sleeves,
Thank you for the update. I am very happy to hear that you have had your Cruze repaired! If you have any questions, comments or concerns please feel free to contact me anytime.
Thank you,
Stacy Chevrolet Customer Service
And fyi The intake and exhaust was a concern for me and that was the first thing i asked about when they towed it in. the service adviser said "everyone puts intakes on they don't hurt anything and as long as an exhaust is not restrictive it is no reason to void warranty" and that is the only thing i ever heard about the intake or exhaust.
Glad it's fixed. As much work as they did on your motor you'd think it would have been cheaper for GM to replace it. I don't see the number of labor hours on the work ticket but it must have taken a couple of days.
That's what I was thinking too. Although prepping a new long-block vs. repairing what was there in place, it's likely about the same cost-wise. Engine cost vs. a few days of labor and a loaner for the week.
Yeah thats what i thought they had it over a month and the cost for the loaner alone was a pretty penny im sure. Either way it is fixed so we are happy.
From the look of that service ticket, the underlying problem was a loose nut in the crankcase. Everything else that was done was to repair the damage that occured when the nut came off.
BTW, OT: I personally hate the "Ribbon UI" in Office 2007+ partly because it wastes so much screen real estate. One can hide and show it by pressing Ctrl + F1.
Well she is back in the shop. only put about 100 miles on her then she started clicking clacking and knocking so I took hey in before she broke again. hopefully it won't take so long this time.
Wow! I hope GM is doing something nice besides a loaner for you, such as making a payment or three. You've effectively been without a car for two months. I know I'd be pressing them to cover my payments given the length of time the car's been out of service.
LOL yeah it has been one big headache but you got to give GM props for not giving me any heartache over the issue. I just got her back an hour ago with her new engine drive home was 50 miles and she runs like champ. This new engine is way stronger than the first engine that was in her when she was brand new. so hopefully this is the end of my headaches for a while.