I stopped by a local GM dealership yesterday and asked the salesman if they had a new Cruze diesel on the lot yet. (I later found out he was new, but read on...) He looked a bit confused at that question, so I explained to him that they are starting to hit dealership lots and I wondered if they had one yet. He went to the management office and asked, and then came back to me and said "They only made those for 2 years. It's been a long time since we had one." I rolled my eyes. I repeated that they are making them and that some dealerships already have them and I wondered if they had one on the lot or incoming. He again went back to management and then came back, this time telling me "They just started manufacturing them in the Pacific Northwest and they won't be out for who knows how long"
Seriously???
The guy was new, so I really can't blame him as much, but the entire management team is feeding him this misinformation? This is actually one of the larger dealerships in the area too. If this is how GM is communicating information about the new Cruze diesel to the dealers, it's destined to be a slow seller like the last one was. GM never let anybody, including dealers, know that the car existed.
(Or this - the dealership where I get my car serviced had a big window decal advertising the new diesel back in June/July of 2013 but they never actually got one of the cars until over a year later)
Anyway, it was pretty funny and sad to me how management of this dealership not only knew nothing about the car, but they made stuff up, just to have something to say to me.
Seriously???
The guy was new, so I really can't blame him as much, but the entire management team is feeding him this misinformation? This is actually one of the larger dealerships in the area too. If this is how GM is communicating information about the new Cruze diesel to the dealers, it's destined to be a slow seller like the last one was. GM never let anybody, including dealers, know that the car existed.
(Or this - the dealership where I get my car serviced had a big window decal advertising the new diesel back in June/July of 2013 but they never actually got one of the cars until over a year later)
Anyway, it was pretty funny and sad to me how management of this dealership not only knew nothing about the car, but they made stuff up, just to have something to say to me.