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  1. Gen2 Service Issues
    I'll try to keep this as brief as I can because this has been ongoing for so long.. but anyway. 1.) The turbo has a leak at the exhaust side, spraying soot at the underside of the hood, on the exterior of the turbo and surrounding area. Despite CARB emissions requirements, the dealership tells...
  2. Gen1 Powertrain
    FWIW ... dealer replaced my water pump free with 145K miles
  3. Gen1 Diesel General Discussion
    Hello Everyone, About around 46k kmiles I had my water pump replaced due to failure at the dealership under powertrain warranty. I am now at 102k miles with the message displaying to replace my timing belt. My question is, should the dealer have replaced the timing belt along aoth the tensioner...
  4. Gen2 Diesel General Discussion
    I live near Boston - what questions should I ask to find out if a given GM dealer has the trained mechanics to ensure Exceptional GEN 2 Diesel Service for both Warranty work and non-Warranty work?
  5. General Discussion
    Hey guys. I'd like to start with that I'm in Canada and we arnt protected by lemon laws like you have in the states. I wish we did because I'm at the point now where I'd get a full refund for my car lol. Anyways about 4 weeks ago I brought my fully loaded 2017 Cruze Diesel to the dealer because...
  6. Gen2 Audio, Electronics & Electrical
    For 2018 model. Bought a set of Phillips LEDs for reverse and license plate, https://www.automotivebulbfinder.com/philips/2018/Chevrolet/Cruze/?&qual=%28With+projector-type+headlamps%29 took them to a dealer to get installed and they said LEDs are not recommended because of different...
  7. Gen2 Service Issues
    A while back there was a post that talked about how there was an updated tune to allegedly help deal with the piston damage issue, but the tune only was done on cruzes made after a certain date. Early gen 2's might not have gotten the tune and the dealer won't automatically do it you have to ask...
  8. General Discussion
    I took my 18 Sedan Premier RS in for my first oil change at 6125 miles, made appointments where I purchased the car at Hare Chevrolet in Noblesville, IN at 830 AM, only one car ahead ahead of me to my surprise, at 9AM the service advisor has me sign some paperwork and says I will go get your...
  9. Gen2 Service Issues
    I just took my Gen2 16 LT Automatic 15k miles to the dealer to have them look at it. I've been getting average 29 MPG econ in my last 500 miles of driving including at least 350 highway miles (interstate). After looking at the air filter and the oil I noticed it was pretty badly overfilled...
  10. Gen1 Service Issues
    I had the dealer replace evap purge valve because of P0442, P0496 codes. Bill comes with a "Haz Environmental Service Fee " attached for $14.97. Of course service was closed by the time I could pick up the vehicle to dispute. Was never told of the fee on the phone when I was quoted my...
  11. Gen1 Powertrain
    Hoping someone could offer some advice. I recently took my Cruze ECO manual in to have an oil leak fixed. After taking out the transmission, turns out it was the transmission case that was leaking. It is my understanding that they took apart the transmission case, cleaned it up and then...
  12. Gen2 Service Issues
    Does back third upper window tail light have any seam at ends? Mine did ( unless I recall wrong ) after recall for leak but thought it was normal at left end facing it. Its now popped up at one end looks fractured. Is this a thing that happens?? Is it cov'd with new car warranty? Back...
  13. Gen1 Service Issues
    I've always been able to lurk in this forum and find my answers without posting on my own. Finally though I think I have an issue that I could use advice about myself. Partly I could use some help because I'm dealing with this while traveling for work where I don't have access to my usual...
  14. General Discussion
    The car I wanted was not in stock anywhere so about three weeks ago I ordered it from a dealer here in Northern California. I offered a deposit but the meeting took place at night and the salesman gave me back my credit card without charging it. I’ve been speaking with him every week and he...
  15. General Discussion
    I own a 2011 chevy Cruze 1.8. I noticed the coolant was disappearing and there was little bit of oil on the coolant reservoir. took it to the dealer and they said it was the head gasket. but they said that because the engine block and cylinder head were made of aluminum, they will both have to...
  16. Gen1 Appearance, Body, Detailing, & Interior
    Tried to get some replacement OEM floor mats for my 2014 , ordered them and here we are 4 weeks later and no mats, i wanted to get OEM so they had the retainers to keep from sliding around. The dealer kept telling me the problem was the OnTrac shipping company???? Canceled the order and I...
  17. Gen1 Diesel Technical Discussion
    Hi and thank you for reading this, again with the P2453, can anyone tell me what this means? My dealer wants to charge me $55.00 to plug it into an MDI1 or 2 scanner to diagnose. At this point with this purchases brand new with all of the sensors being replaced more than once, fuel tank...
  18. General Discussion
    My daughter lost the key fob to her 2014 Cruze in the parking lot of her apartment complex. The other "non vehicle" keys were turned into lost and found. She is now afraid someone will walk through the lot clicking the fob until they find her Cruze and steal it. Question: Can the dealer...
  19. Gen2 Service Issues
    HI everyone. started this thread as more of a information based thread bout other peoples experience with slightly modified cruzes ( cold air intakes, exhaust)and the GM service department. To start off with I have a 2016.5 cruze LT sedan with the 1.4T have had a AEM intake on sense about...
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