First thing to do is check if your Bumper to Bumper is still active (3 years from first sale or 100,000 miles, whichever comes first).
Next, IIRC, there's a pocket on the back of the seat. Make sure there isn't something there causing the problem.
Next, IIRC, there's a pocket on the back of the seat. Make sure there isn't something there causing the problem.