My dealer would have let me drive the car that far no issues. Your under full warranty if only 19k miles. I had the P21DD and they replaced def tank and provided a car for a day. I had some other weird electrical issues after and they had it for two days and car wouldn’t duplicate, don’t know what’s up with that.
well I'm actually at almost 30K it's been a few months since I've been on here lol. They wouldn't let me drive the loaner out of state and they didn't have any. I apparently made the right call by calling corporate and they go my car diagnosed before lunch which initially was told it'd be the evening if I was lucky and parts are being overnighted to have the car done by end of day Monday. Unfortunately I have to burn a vacation day but at least the car is going to be done. They got to the point where they were going to rent me a car in Wyoming and I was just responsible for the flight. Fairly impressed with corporates willingness to handle it. I told them they built a crappy car and emissions system and I shouldn't be the one who suffers for it.
The P21DD code is for the DEF heater and its not that cold right now to worry about the DEF freezing yet. I would have driven back home and either did the job myself or had my local dealer do it. If you had a cheap code reader all you need to do is start the engine , wait for the code to display and then use the code reader to clear the code. It seems the heater is only checked once during start and therefore will not display again until you stop the engine and then restart when it will once again check the heater. I went 1000 mile in two weeks while waiting for the replacement parts of heater and spanner tool to remove the lock ring. By resetting the MIL at start it never gets a chance to count down and as mention it only seems to check first at start not like some of the other faults which would keep coming back after a reset.
my car is still under its factory bumper to bumper and the extended certified used B2B as well. Repair cost wasn't my hang up at all. I thought about clearing it and seeing what would happen but I figured I couldn't take the chance. They are doing right and getting it done. They said if it were to happen while I was mid travel they would have given me a loaner and let me take it out of state. Different policies for different situations apparently.
I drove my loaner car out of state, all I asked was is there any mileage restrictions he said no, so I said ok. My dealer has 50 loaner cars, prior to selling they had 125. Must be something about a smaller dealer perhaps.
Seems like a lot of complaining over minimal problem which you could have dealt with until you returned home. Were you expecting freezing weather in early October between Wyoming and Texas?? The dealer can be given 5stars for even dealing with your harassment... "I told them they built a crappy car and emissions system and I shouldn't be the one who suffers for it" There was a very simple solution for you to get your car back home and have it repair locally at your favorite local dealer. My '15 CTD has gone 73K miles with minimal occurrence of problems, yes I do have some dislikes but overall it has been as very good vehicle in comparison to others on the road. You should give the dealer kudos for even dealing with your attitude. If you came into my shop with that attitude I would have sent you on down the road!! The car was designed by humans and built by machine so one can expect some defects. If one gets good service when a defect is exhibited and the service is accommodating when other alternative are available, I just can't see all the complaining as it just becomes harassment.
oh boy now you want to go into saying I'm a complainer and have an attitude. That's real nice of you. You could actually call corporate and the dealer and hey would tell you I was super nice and easy to deal with but thanks for the BS assumption bud. Also yes Wyoming is getting down into the low 30's and high 20's at night right now. And I am also at home and this is going to be my new local dealer. I wasn't in Wyoming when this happened. Do a little reading to understand. The dealership will be getting five stars because they handled everything well. I never blamed them for anything except that they had told me it'd be 3 days before they could look at it. I could have cleared codes and seen what would happen but what about the people that don't have that ability. What if I didn't have a way to do that. Don't be a smartass and try to tell me I'm in the wrong here. I love the car and have really enjoyed it. I would appreciate it if when it breaks down GM understands little commute to downtown guys aren't the only ones who own them. I see I wrote a crappy car but I'm pretty sure autocorrect changed something because the car isn't crap just the emissions system. But again if you invest in something and it is still covered by warranty by the manufacturer they are responsible for your life not being completely interrupted and you missing work because the vehicle they designed and built is not performing the way it should be. That's why we have warranties. Don't go harassing me for wanting my car repaired and for it to work and get me where I need to go. I shouldn't have to clear codes and hope my car will get me home without going into limp mode. Why I would drive away from home when there is an issue would just be stupid. Check yourself bud cause responding to people like that isn't why we have a forum. I haven't been in the wrong or been a pain or been harassing or really complained very much.
im sure I could have gotten away with it but they specifically said it can't leave Texas. They said if I would have been on the road traveling mid trip then I could have taken it anywhere. So weird how you get different stories from different places and dealerships.
Yikes I think you are the one being rude. The emission system on this car we all own has issues, that’s a fact. It’s not our place to second guess his decision and not be comfy driving that far with a code on def heater. I had this code last week and I wasn’t comfy driving my car to Chicago from Indy, the countdown to death is a real issue, you don’t know when that will occur. I have a friend with a large Cummins diesel in a motorhome, his countdown to death was 30seconds and it shut down.
we've lost more cuz of the crappy emissions system
I think you both are missing the basic point! This board has well documented some of the rare problem areas, the typical simple fixes.. work arounds and detailed information on how the systems functions, one only needs to understand how their car systems work. In particular the issue of the OP complains about continuously thru his posts... the DEF heater. This has been an on going problem with all Chevy, ford diesels including the trucks basic all clean eco diesel, check it out. This is why GM has offered a special service bulletin to have it repair free for 100K mi. If one took the time to read their owners manual understanding the systems in their vehicle they would know why its there, how it functions, and if that particular system is needed for the current conditions.
It’s 10 years or 120k miles. I didn’t read your whole post. Have a good day. My opinion is still the same, your the one over reacting.
I agree it’s a crappy emission system, even though I have been lucky so far. It’s still in the back of my mind knowing my car have a countdown to death. I spoke with my local Chevy dealer, can’t delete prior to warranty being up without loosing the warranty. I knew that all along. I don’t always believe everything I read on here. Lol
Lesson 2: How not to escalate the flaming you started by being rude on the interwebs:
Lesson 3: How not to get the admin's attention and risk a temp ban for breaking the #1 zero tolerance rule:
