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15594 - Emission Recall - NOx Position 1 Sensor Replacement - Recall Suspended

30164 Views 67 Replies 32 Participants Last post by  MRO1791
Well I was on SI today trying to diagnose an issue with my remote start when I saw this memo that was issued today. For the record I had my dad do mine and have not had any issues. I am going to leave the current ECM program in my car unless I have any issues in the future. PS I think my remote start issue is being caused by a failing battery, which is only 2 (3 going by car build date) years old with only 15k miles, but that's another post for another day.

GLOBAL SAFETY FIELD INVESTIGATIONSDCS4341URGENT - DISTRIBUTE IMMEDIATELY​
Date: February 7, 2017

Subject: 15594 - Emission Recall
NOx Position 1 Sensor Replacement
Recall Suspended Until Further Notice

Models: 2014-2015 Chevrolet Cruze Equipped with 2.0L Diesel Engine (LUZ)

To: All General Motors Dealers

Emission Recall 15594 Suspended Until Further Notice
Effective immediately, stop the reprogramming of all vehicles involved in Emission Recall 15594. This field action has been suspended until further notice. GM is suspending this field action to make additional improvements to the remedy Engine Control Module (ECM) calibration. These improvements are required to fully correct the condition described in the recall bulletin.

The updated ECM calibration has been removed from SPS and the previous calibration for the 2014 and 2015 model year Chevrolet Cruze vehicles equipped with the 2.0L diesel engine (RPO LUZ) has been substituted. The previous calibration that will now be available in SPS is Part Number 12662377 in position ID#2.

The status of all vehicles associated with this field action will appear as "closed" on the Investigate Vehicle History screen in the Global Warranty Management (GWM) system as of February 8, 2017.

Owners will be re-contacted and advised to disregard the previous customer communication and not to return their vehicle for repair until a suitable solution is identified.

In addition, customers who have already had Emission Recall 15594 performed will be advised that if they experience a Service Engine Soon light, they may return their vehicle to the dealer to have the previous ECM calibration re-installed as a temporary repair. Dealers should confirm both a P11DC has set with ID#2 currently 12681104. Please submit for the following labor operation when returning vehicles to the original ECM calibration.

Submit a warranty transaction using the table below for this temporary repair. All transactions should be submitted as a ZREG transaction type.

Labor CodeDescriptionLabor Time
9102983Temporary Repair - Engine Control Module Reprogramming with SPS to Original Calibration0.4

While the upcoming customer communication will state not to return vehicles for repair until a suitable solution is identified, if a vehicle is presented that has not been previously repaired but the SES light is on indicating DTC P0133 or O2 sensor fault, follow normal diagnostics and repair in SI, submitting for regular warranty until such time as a revised repair procedure is announced.

END OF MESSAGEGLOBAL SAFETY FIELD INVESTIGATIONS




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Wow, what a mess they created. I had recall done end of December and have driven almost 1500 miles with no issues before or after recall. Only change I have observed is extended regens compared to prior to recall. Now they have Cruze diesels with much different ECU programs.
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Interesting... I didn't get the recall done & it no longer shows my recall list
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Wow, what a mess they created. I had recall done end of December and have driven almost 1500 miles with no issues before or after recall. Only change I have observed is extended regens compared to prior to recall. Now they have Cruze diesels with much different ECU programs.
I feel like there has to be some kind of difference in the programs for some to have had so many issues post-recall, and for others to not have a single one. As of yesterday (when I dumped in more DEF), we have 4233 miles since the recall work was done and have had no CELs. As far as I can tell, the fuel economy is really no different either.
My fuel economy is always off a little during the winter due to fuel and cold weather. I don't see any difference with economy either other than if it is not regening as often that has a modest positive influence on economy. Just feel bad for the owners with chronic post recall problems.
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This is great news, thanks for posting!! I'm going to call my dealership and set up an appointment to fix this mess.
I have an appt this afternoon to have this done. I will report back.
This is good news, but very bad news as well. I think GM is throwing in the towel on this. If the pre recall software is not totally emissions compliant, and the updates are causing nothing but problems, does that mean they can't get the system to work within the EPA rules? If so what does that mean for us? Will we be in the same boat as VW?
So it seems that GM cannot get it's act together, meanwhile the value of our cars keeps going down and if you try to sell your car prospective buyers stay away because of these issues. So what's next? Class action lawsuit?
This is good news, but very bad news as well. I think GM is throwing in the towel on this. If the pre recall software is not totally emissions compliant, and the updates are causing nothing but problems, does that mean they can't get the system to work within the EPA rules? If so what does that mean for us? Will we be in the same boat as VW?

I don't think GM had anything like VW emission issue that wasn't compliant. I think they had some quality issues with keeping the emission system working and not throwing codes and thought they could proactively replace a NOX sensor and reprogram and that might reduce emission related issues. It seems for some this created additional unintended problems. Now they are stopping the recall and reprograming back to original program and continuing to work on a longer term solution. I think it sucks this happened but maybe this will work. Just my view from my corner of the world.
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So it seems that GM cannot get it's act together, meanwhile the value of our cars keeps going down and if you try to sell your car prospective buyers stay away because of these issues. So what's next? Class action lawsuit?
What is there to sue about? They are trying to fix the problems, if you have a car that has continual issues work thru the Customer Service and be proactive, they have bought back cars before. This is why we have warranties.

No matter what car you buy, they all depreciate, and all of them have some problems, some more than others.

If anyone hurt the value of diesel cars, it would be the VW folks that did the most damage to the perception of diesel cars.
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This recall had to do with the functionality of the emissions system. It was not issued because the Cruze was not complying with emissions. It is completely and utterly not even closely related to VW's issues in any way. All cars that had the recall done would have been reprogrammed with the same ECM program if the ECM was reprogrammed as it was supposed to be during the recall. Mine was, and I have had no emissions issues.
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This recall had to do with the functionality of the emissions system. It was not issued because the Cruze was not complying with emissions. It is completely and utterly not even closely related to VW's issues in any way. All cars that had the recall done would have been reprogrammed with the same ECM program if the ECM was reprogrammed as it was supposed to be during the recall. Mine was, and I have had no emissions issues.
What I meant was, not VW cheating and their issues, but having a car that did not meet emission standards and possibly owning a car that states could refuse to register and be in a buy back situation like a VW. I'm not saying GM intentionally tried to skirt emission regulations, but I think they are having more problems with it then they are letting on. Why did they have a recall for NOX sensors? WHy have they reprogrammed the ECM multiple times? Without know what is going on at the GM mothership, this just fuels more questions.
What I meant was, not VW cheating and their issues, but having a car that did not meet emission standards and possibly owning a car that states could refuse to register and be in a buy back situation like a VW. I'm not saying GM intentionally tried to skirt emission regulations, but I think they are having more problems with it then they are letting on. Why did they have a recall for NOX sensors? WHy have they reprogrammed the ECM multiple times? Without know what is going on at the GM mothership, this just fuels more questions.
Paranoia
In JRB's defense he/she has had many headaches and has been harmed by the recall and all the confusion created by it. If I had that car, I may have a similar opinion.

Let's all try to :respect: each others perspectives.
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Land Rover issued a similar recall on their '16 diesel engines. In the letter sent out to owners it explicitly stated that DEF consumption could double. I think this is indirectly related to the recall on our Cruzes. I think these companies are quietly tightening up the emissions on these diesel cars. Not that anybody was cheating per-se, but that maybe they had a bit more emissions than they should have. Just a theory on my part.

As for the matter at hand - I got the "recall to the recall" done yesterday. CEL is gone and car is back to normal (so far).
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I can't wait to take all this garbage off.... Who has time for all these trips to the dealer? I know I sure as **** wouldn't!
Trust me I dont, but putting the dpf and egr back on every 2 years and reprogramming is a pain in the butt too. Especially on a dang car that is 2 years old and a commuter.
Trust me I dont, but putting the dpf and egr back on every 2 years and reprogramming is a pain in the butt too. Especially on a dang car that is 2 years old and a commuter.

Do you have diesel emissions tests or something where you live?
Trust me I dont, but putting the dpf and egr back on every 2 years and reprogramming is a pain in the butt too. Especially on a dang car that is 2 years old and a commuter.
Most states do not have emissions inspections on diesels. But some do. Even if I was in a state that did have them, it would still be worth it to me to swap everything once every two years.
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