I started loosing coolant about a full tank to an oil change took it in and it was just spewing out according to the dealerHaven't heard much about water pump issues on the diesel. My original water pump lasted 145K miles without issue before I had it and the timing belt replaced.
Did yours go all of a sudden, or just spring slow leak?
Do they have you in a loaner?I just used my VW TDI Buyback $$ to pickup a super clean '14 CTD in Texas with 63K on the odometer. Drove 1,200 trouble-free miles to Arizona, 50.1 mpg on first tank...Awesome. Two days later, drove a couple miles to town and noticed coolant dripping/pooling under motor (NOT coming from radiator). No CEL or other warnings, just dripping orange coolant under car near the center of the transaxle. Popped hood and noticed light smoke around the oil fill cap. I'm still very new to this car but I speculate the "smoke" was actually coolant dripping on the hot motor or exhaust leading to steam collecting under the plastic engine cover and venting at the oil fill cap opening.
Took it to Chevy dealer, it's a water pump. Good news, it's covered under powertrain warranty. Bad news, the job calls for timing belt and idler pulley replacement. Parts guy says there are NO timing belts anywhere. Now on Day 4 without the car.
Just wanted to keep folks posted in case anyone is looking into doing a timing belt...make sure you have the belt before you start the job or take it to the dealer. Will update when I hear back from the dealer on the timing belt issue.
Also a shout-out to Diesel and several others who tested/verified the Buick Verano donut spare. Definitely need that spare as I travel through miles of desert with no cell service. Thanks!!
Odd. I forget what it's called, but the dealer may need to make it known that the part is needed for repair and not just for stock. For parts that are scarce, they will be on something like "back order", but if the dealer calls GM and opens a case with them, they can get the part immediately. The dealer may not have opened a case with GM since the techs know what's wrong and don't need the technical support.Parts guy says there are NO timing belts anywhere.
I missed your post yesterday, but looks like others have helped you get on the right track. GM TAC (Technical Assistance Center) is what the division is called that can potentially release the timing belt. Sounds like it's a good thing I already had mine replaced at 145K miles. At that time there was no issue getting one ordered by the dealership. Good luck to you on this, and thanks for all your detailed updates and posts.Thanks for all the support, very impressed with the CruzeTalk community. I did get a chance to speak at length with the Chevy Diesel Tech. He honestly admitted there's only 1 Cruze diesel in town and he's never had to do anything to it other than regular services. He also said while there have been dozens of Cruze GAS models come through the dealership with failed water pumps, he's never heard of the Cruze DIESEL having a water pump issue. With 12 years working on Chevy/GM diesel trucks (we are a BIG truck town) I'm confident in his knowledge and skill. He is the one who insisted the water pump failure REQUIRES a timing belt replacement, even when I proposed skipping the belt and doing just the pump. A coolant-tainted timing belt he explained can fail prematurely and that would be catastrophic for the motor.
I'll PM the timing belt availability info to the Chevy Customer Care rep today and hope for progress. Again, thanks all for the great info and support. :th_dblthumb2: