Seems like it is connected but doesnt work only once in awhile, gets frustrating.
Which version of the Android OS are you running? In my case, my cruze wouldn't read the music on my Captivate unless I used a custom 2.3 rom. With 2.2, USB gave me a "not supported" message on my radio screen. As far as contact sync issues, recommend that you unpair and go through the setup again. Once you connect for the first time via BT, look for a followup notification message on your phone asking for the Cruze to acces your contacts to sync. When you see the message, check the box to remember or always allow, click yes/allow and should be good going forward. I occasionally experience instances where I have BT on, I get into my Cruze and it doesn't automatically connect. Apparently this is an issue with android devices and easily corrected by going into your phone's BT menu and scanning for available devices. Usually connects right after that.. Hope this helpsSeems like it is connected but doesnt work only once in awhile, gets frustrating.