· Chevrolet Customer Assistance Representative
I have a 2012 Cruze LT auto- it has been to the dealer twice for the same issue and was wondering if anyone else has had the same problem or if GM has a documented fix for it. At acceleration around 3000 rpm a buzz noise comes from the console where the auto shifter is- I can put pressure on the shifter and it stops. It sounds almost like change is vibrating. The dealer told me is is the auto shift cable vibrating against the heater tubes. It took them 2 seperate visits to fix it, however it is back again. They told me they had to reroute things. Anyone else had the same issue? Is there an official GM fix for this? I really want to have some good info before I bring it back a third time. This is really the only issue I have had with the car, but the sound is annoying and embarassing- especially with someone is in the car who I am trying to convince how good the Cruze is and not to buy an import.
I do not have information on the fix for this issue, but I would recommend that you have your dealer look into this for you. I would like you to keep me posted. If you have any questions please feel free to contact me.
Stacy Chevrolet Customer Service