Things that make you go "hmmmm". I think I can understand not referencing the coverage (as someone will say "free work!" and bring it in.) But I'd think they'd be OK with putting some symptoms on the initial filing to show that it was to fix an issue. They'd just leave off the stuff that showed you knew about the bulletin. At least that's what I'd think..... (That and $5 will get you coffee.)The only disappointing thing to hear from the advisor was that she said that, even though I called and initially brought up the symptoms and the special coverage, she didn't want to put any of that on the initial filing and instead just start with saying I brought it in for a battery check. She said that even though the special coverages are able to be seen by the public, GM more often than not denies the claim if it's mentioned from the outset. Wasn't too pleased to hear that...but glad she was honest with me.
It might if you don't find a competent service department.Hoping this doesn't become a nightmare...
Should you ever have this lamp come on after picking your car again, turn around and give them the car back for repair (again)Well, this is a bit disappointing so far. Picked up the car today...the advisor I'd been working with went home sick, so someone else who had no clue about my car signed me off and sent me on my merry way. The receipt says that they replaced the negative battery cable per the special policy (they said the battery was good, so they recharged it), completed a multi-point vehicle inspection, and per the recall, inspected my coolant level and refilled. As for the last part, doesn't seem like that's recall work, but I'm open to being corrected.
So I get in the car, start it, and what do we have...the check engine light still on. Great. So I get to a stop light...minor fluctuation at idle. Even better. So I go to AutoZone to return the battery I bought in case it was needed and have them run the codes...they came back with P1101, P0171, and P0106. Does this mean that my initial problem might not have been related to the cable? And even if so, how can they write that they completed an inspection and not mention anything about codes coming up?
Hoping this doesn't become a nightmare...
Supposed to be a bad crimp causing the issues.What's wrong with the negative battery cable anyway? On mine, only about a foot long, terminal bolt is crap, replaced that. Now just looked at the other end that goes to a junction point, bare copper wire in a ring terminal. That copper is turning brown, copper oxide that is a great insulator.
Another chore, remove both cables, wire brush those terminals and dip in a hot soldering pot.
This how we used to do this, saving another couple of cents to lay out a lot more for warranty repairs. Mine lasted through warranty.
Well, I brought it in yesterday morning, spoke to the advisor about what had happened, and she basically told me that she could have the guys recheck the work, but the special coverage does not cover the CEL, so that's not something they would have even looked at when it was taken in (unless I paid the diagnostic fee). So even though the service StabiliTrak/traction control notifications came up (only once over the weekend), unless they came up while they looked at it, they couldn't do anything further about it.Should you ever have this lamp come on after picking your car again, turn around and give them the car back for repair (again)
Right now, all they know is you are gone and your car is repaired.
You should be at the door, when they open Monday morning, with the full expectation of a loaner.......be annoyed....you have the right.
Rob
For awhile. But if it never re-occurs, it will clear itself after so many cycles.For whatever reason and don't ask me why, when many codes are set, they stay set, regardless of the cause that set them in the first place.
