Do you have the service records - both yours and the ones from Hertz? You're going to need them.
From a quick review of things MikeP joined, asked his question and never was seen again. I assume he didn't do too well at the Dealership?Any updates on this particular problem? Hope all went well!
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Or, everything went just find and he just happily got on with life. Had he been getting the runaround, I think he would have returned to complain.I assume he didn't do too well at the Dealership?