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2013-2014 Cruze stop-sale went out across dealerships this morning.

10875 Views 74 Replies 27 Participants Last post by  Jim Frye
Dont have a link to the TSB at the moment if someone wants to link it. But a Dealership stop sale has been ordered on 2013-2014 Cruzes for possible defective driver side airbag component. Hopefully more details soon.
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I bet this will be easy to find on the internet by tomorrow.
 
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Maybe this from NHTSA:

Service Bulletin No.: PI-0992
Component(s): AIR BAGS
NHTSA ID Number: 10052491

[h=4] All Products Associated with this Service Bulletin [/h] [h=5]Vehicle MakeModelModel Year(s)[/h]
  • CHEVROLETCRUZE2013


[h=4]Details [/h] [h=4]0 Associated Documents[/h] Manufacturer: General Motors LLC
[h=5]SUMMARY:[/h] GM: THIS PI IS INFORMING DEALERSHIPS ABOUT HOW TO OBTAIN A SIR COIL LOCKING CLIP AND IT'S PURPOSE. ALSO INCLUDED MAKE/MODEL CHEVROLET CRUZE MY2014 *JS
 

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Nothing on the net about this stop sale. I'm calling this dealer BS until I see it posted by GM, GMAuthority, or some news media.
 

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Mods: Time for a thread merge?
 
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From what I've read today on this issue, it appears that the Cruze stop sell order is different from the air bag recalls all of the other brands are involved with so far. The common denominator is the air bag supplier, Takata. This Japanese headquartered company seems to have a ton of problems.

First, the Cruze issue is related to an incorrect part that was used to assemble the airbag. This is what I posted in post number 16 of this thread. I am not sure why it took nearly a year for the stop sell order to come out, but I think I have an idea.

Second, the other brands air bag problems are related to the propellant breaking down due to high humidity, either at the time of manufacture, or where the vehicle resides now. They aren't sure what the cause is yet. Takata builds the air bag assemblies in Mexico and Wisconsin.

Third, Takata's bookkeeping is so bad, both they and the car manufacturers are not really sure what VINs got the bad batches of air bags with the problematic propellant.

Fourth, For the same reasons, they are still trying to figure out which Cruze VINs got the air bags with the wrong part.

I guess the answer is the same for all of the other issues that haven't been fixed yet: PATIENCE.
 

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So if bought a 14 3 days before stop sale order should I call dealer? Or will I get a letter in the mail?
I bet you get a recall notice in the mail.
 

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With all these recalls for 2013-2014 Cruze I hope they get taken care of before Chevy starts production on 2015 Cruze.
Heh Heh, I bet the change over is not too many weeks away.
 

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So is the only way to see if your Cruze is being recalled is to call the day dealership or wait for a letter?
From what I've read, GM may not have figured out which VIN numbers are affected yet and that is the reason for the stop sell order. They don't want any more to get out until they figure out which vehicles are carrying the incorrectly assembled driver side air bags. They're piling up at the assembly plant too, I'll bet. Patience and very defensive driving are needed now.
 

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What if my ignition fails and my car shuts off then my axle brakes and I hit a wall and my airbag throws metal in my face?

Please, I wish, I could use the money!
Not to worry. If your Cruze has one of the bad air bags, it won't deploy at all in an accident.
 

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my wife's didn't go off.... she was rear ended (not a deployment factor) but then was slammed into the vehicle in front of her....bent her seat and the steering wheel when she struck the car in . I would have though with the extreme frontal damage it would have deployed...
That's one of the problems with the Cruze driver's side air bag. The bag may not deploy if the contacts are shorted by touching a bar in the assembly. This can happen in an impact such as the one your wife was in. This is due to the wrong part being used in the air bag assembly by the manufacturer (Takata). If this were my car, I'd be filling out a complaint with NHTSA.

http://www.nhtsa.gov/cars/problems/
 

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Really I just got a 2013 Cruze LT on the 27th
Stop sale was lifted on 6/27 & recall was issued. Your VIN must not have been in the recall.
 
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