2013-2014 Cruze stop-sale went out across dealerships this morning.

11172 Views 74 Replies 27 Participants Last post by Jim Frye, Jul 5, 2014

tracepk

Discussion Starter · Jun 24, 2014

Dont have a link to the TSB at the moment if someone wants to link it. But a Dealership stop sale has been ordered on 2013-2014 Cruzes for possible defective driver side airbag component. Hopefully more details soon.

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21 - 40 of 75 Posts

SunnyinHollister

· #21 · Jun 25, 2014

New Stop Delivery Order for Cruze?

Was visiting another form when I saw this:

Went to buy a new Cruze today.... | General and Off Topic | Bob Is The Oil Guy.

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Dragonsys

· #22 · Jun 25, 2014

Just in case GM Cars are affected by the air bag issues the 7 other makes are having to deal with right now.

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Jim Frye

· #23 · Jun 25, 2014

Mods: Time for a thread merge?

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Merc6

· #24 · Jun 25, 2014

Jim Frye said:
Mods: Time for a thread merge?

http://www.cruzetalk.com/forum/25-s...sale-went-out-across-dealerships-morning.html

Yep, you can delete my post when you merge as it won't make sense anymore.

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tracepk

Discussion Starter · #25 · Jun 25, 2014

Yes of course. As a sales person who's job it is to sell cars...clearly it makes sense for me to lie about it so people won't come buy them.

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tracepk

Discussion Starter · #26 · Jun 25, 2014

For some reason I never thought about finding a printoff of the dealership email when I had half a dozen people calling me a liar on my post about the subject.

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obermd

· #27 · Jun 25, 2014

Threads merged.

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tommyt37

· #28 · Jun 25, 2014

So if bought a 14 3 days before stop sale order should I call dealer? Or will I get a letter in the mail?

Sent from AutoGuide.com Free App

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Merc6

· #29 · Jun 25, 2014

tommyt37 said:
So if bought a 14 3 days before stop sale order should I call dealer? Or will I get a letter in the mail?

Sent from AutoGuide.com Free App

Call and hope they don't ask for it back.

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jshiffy

· #30 · Jun 25, 2014

http://www.autonews.com/article/20140625/RETAIL/140629914

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Jim Frye

· #31 · Jun 26, 2014

From what I've read today on this issue, it appears that the Cruze stop sell order is different from the air bag recalls all of the other brands are involved with so far. The common denominator is the air bag supplier, Takata. This Japanese headquartered company seems to have a ton of problems.

First, the Cruze issue is related to an incorrect part that was used to assemble the airbag. This is what I posted in post number 16 of this thread. I am not sure why it took nearly a year for the stop sell order to come out, but I think I have an idea.

Second, the other brands air bag problems are related to the propellant breaking down due to high humidity, either at the time of manufacture, or where the vehicle resides now. They aren't sure what the cause is yet. Takata builds the air bag assemblies in Mexico and Wisconsin.

Third, Takata's bookkeeping is so bad, both they and the car manufacturers are not really sure what VINs got the bad batches of air bags with the problematic propellant.

Fourth, For the same reasons, they are still trying to figure out which Cruze VINs got the air bags with the wrong part.

I guess the answer is the same for all of the other issues that haven't been fixed yet: PATIENCE.

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jalaner

· #32 · Jun 26, 2014

The developed countries have more stringent consumer protection laws and thus more recalls. If you are driving a Cruze in Syria or Sudan you probably have more urgent hazards than an airbag injury.

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benefactr

· #33 · Jun 26, 2014

Sad some people don't understand the concept of company intranets and not being able to post "Links", or seeing a paper memo.

tracepk said:
For some reason I never thought about finding a printoff of the dealership email when I had half a dozen people calling me a liar on my post about the subject.

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TheGov

· #34 · Jun 26, 2014

Looks like the Stop Sale was lifted late last night.

Youngstown News, GM lifts sales stall on '13, '14 Cruzes

Several other sources are posting the same information regarding the lift around 11PM 6/25.

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Merc6

· #35 · Jun 26, 2014

2 hrs ago Fox 8 Cleveland said it's still on. Our Fox 8 is not as extreme as the typical Fox network.

Sent from my iFail 5s

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Jim Frye

· #36 · Jun 26, 2014 (Edited)

Still more media talk from today, 06/26/14. Can Chevy Customer Care folks here post the real status of the Cruze Stop-Sell issue?

http://gmauthority.com/blog/2014/06/chevrolet-halts-sales-of-2013-14-cruze-sedans-due-to-airbag-module/

http://gmauthority.com/blog/2014/06...d-other-automakers-will-hurt-airbag-supplier/

Also from June 5, 2014, item #2. This was described in the 08/06/13 NHTSA investigation:

http://gmauthority.com/blog/2014/06/general-motors-announces-four-new-recalls/

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Jim Frye

· #37 · Jun 26, 2014

tommyt37 said:
So if bought a 14 3 days before stop sale order should I call dealer? Or will I get a letter in the mail?

I bet you get a recall notice in the mail.

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Eddy Cruze

· #38 · Jun 26, 2014

tracepk said:
For some reason I never thought about finding a printoff of the dealership email when I had half a dozen people calling me a liar on my post about the subject.

Well then I don't feel so bad but I am sorry! It is always good to include a link when posting this type of serious info.

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2013Cruze

· #39 · Jun 27, 2014

With all these recalls for 2013-2014 Cruze I hope they get taken care of before Chevy starts production on 2015 Cruze.

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Jim Frye

· #40 · Jun 27, 2014

2013Cruze said:
With all these recalls for 2013-2014 Cruze I hope they get taken care of before Chevy starts production on 2015 Cruze.

Heh Heh, I bet the change over is not too many weeks away.

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