[ChevyGuy]

If I was in your shoes, I'd be calling a tow truck to bring the car to another dealer. What he's saying makes no sense to me. I've never heard of a ignition problem taking out an engine like that.

 

[ChevyGuy]

Unfortunately the car broke down 90 miles from where we live. Roadside assistance would only tow 15 miles. The nearest town was 29 miles. Where it is now is the only chevy dealer in that town. We would have to tow it 90 miles.

How much does the tow cost? I'll bet it's far less than what the dealer is trying to stick you for. Even if Chevy does step in, I wouldn't trust the dealer to work on the car. Being the only dealer in town just deepens my suspicions.

If you're wondering about motive, dealers make more money charging the customer than from warranty work. Not to mention if the dealer tried telling GM that the engine needed to be replaced, GM would be asking a lot of questions. Without a better explanation of what happened, I think you're being played. If that's the case, I think you'd be better off in the long run to foot the bill for the tow and let another dealer work on the car.

 

[ChevyGuy]

You could technically fight this because it does not say its not covered specifically. Just a thought.

You could try, but I doubt if it would fly. The overall theme is to warrant everything internal to the engine and exclude everything that just bolts to the engine. They also seem to be excluding everything electrical unless it's internal. And they're certainly not going to cover the spark plugs themselves for 5/100,000.

I think my fear here is that in pulling the plugs, someone dropped something in to the engine and then damaged it. Another reason to have a different dealer look at this. At the very minimum, I'd be starting a documentation trail.

 

[ChevyGuy]

I find that odd as well, under the Powertrain Warranty you should be towed to the closest G.M. Dealer.

And that's where she is now. That's who's telling her she needs a new engine - on her dime.

 

[ChevyGuy]

The car broke down 90 miles from home. It was towed to the nearest Chevy dealer, where it is now. But the story (as reported here) smells. But since the car won't run at all, the options to take to to another dealer is limited. Any tow job would be on her dime.

One idea might be the self-service option: Rent a U-Haul truck and tow dolly. As long as the front wheels are off the ground, that should be fine. A quick check suggests that's going to be around $250 with rental and mileage charges.