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You would think so, but it's not always the case, as not all dealers and techs have taken the time to actually do their homework on this model and its unique tendencies.

While they might not know about the part number issue, their systems should theoretically negate the problem by sending them to the most current part when they look it up. However, the sensor I just had to return for being advertised as the new part number, but really being the old one, was through a dealer parts department's online sales person.

Most probably do not know about the loose hose clamp issue unless they get so deep into the Technical Assistance Center protocol that they get to the point of doing a smoke test. To the best of my knowledge, even though the service manual states that part of the diagnostic procedure for some of the emissions sensor codes is to check for intake or exhaust leaks, GM has never acknowledged a pattern of loose hose clamps being a documented and widespread problem with the Cruze Diesel. However, 6 of the 11 people who responded to the poll on the thread I linked above had at least one loose hose clamp, and 4 of us had 3-5 loose.
X2, this past Monday I took delivery of a 2015 CTD and specifically asked the sales guy last week to 1. Take it into the shop and have them update any firmware (if needed) and look for TSBs : Wasn't done 2. Make sure that the tires , fuel etc are all up to spec : Wasnt done. How do I know?? I had the car one day and get an OnStar alert to two issues: 1. Sunroof is one of those subject to the recall (they would have seen this on a TSB if they had just put in the Vin # and 2. same day an hour later get another alert, ALL 4 tires have low pressure and not just by 1 or 2 lbs, they were all at 29 lbs, about 9 too low?? He had at least several days to do this and it WASNT done. Big deal to most, probably NOT. Big deal to me, absolutely. What are these guys doing (or saying ) that they can't just do what was requested?? GM and Chebby should be embarrassed that they deliver a new car like this??
 

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Little to do with the service department.......that one falls right at your salesmans feet for poor follow through.

He likely took the dealbag, which has all the vin info, from its normal spot and moved it to finance for delivery.
Once that dealbag is moved, the shop loses all ability to see if the car is on the property, so no pre retail sale check takes place.

Very common occurence that dealers are always aware of but few have ever created a check and balance system to prevent it.

Rob

Youre probably correct and you'd know the dealer too ;).

I " specifically" asked him to take it into service before I got there and he had three days to do it. I've been in the business, so I know how it works. I like the sales guy, so I am cutting some slack here, but it's frustrating when you specifically request something and someone ( either he or service) drops the ball.

Regardless, so far loving the car and the torque too :)
 

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dont forget sunglasses, mosquito spray, and shorts. also blood pressure pills cause the drivers here average 80 year old plus lol

Ill agree wth the sunglasses and shorts and even the left lane huggers aka cotton tops, but mosquito spray that time of year??
 
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ehhh if you go to the Naples gardens and nature trails you'll need it, if you stay in the city nah wont need it

Off Topic, but take the fellow oil burner for a Everglades airboat ride just south of Marco. Me and the family had the time of our life!!! You can find one on Groupon ;)

Daughter is at FGCU in FM and the reason I got an oil burner is that her roommate has the TDI and gets phenomenal mileage.
 
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wow that's unexpected. i live like 5 minutes from fgcu lol, and my Chevy dealer i work is 7 minutes away from fgcu too. ill look into the groupon air boat. i loved those things in the everglades.

Know Englewood??? That's where the oil burner will be part of year. Too bad my daughter has a Mustang or I'd have her take it to your place for service...... Her remotes need to be rekeyed to her car due to a theft.
 
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