Hello,
First of all, I apologize if I posted in a wrong section, please let me know the appropriate location for this material.
I have 2015 Chevy Cruze LT, and owned for little over an year. My mom drove for about year, and then I just recently started to use it.
While driving this car, I realized there is a weird knocking-like (or maybe a slight braking?) moment when the car slows down.
I really have no idea what would be the proper word to explain the situation, but let me explain:
I was stepping acceleration pedal to exceed speed of about 45-70 mph, then step off the pedal (without stepping the brake pedal). The car slows down. Then the shift automatically goes down (I assume). As the downshifting occurs, I feel like I actually stepped a brake momentarily.
My mom told me she has been experiencing that problem since her first day with this car.
What I would like to know are whether this is normal and safe without maintenance work. How should I explain this to the Chevy Service Center if this must be fixed?
First of all, I apologize if I posted in a wrong section, please let me know the appropriate location for this material.
I have 2015 Chevy Cruze LT, and owned for little over an year. My mom drove for about year, and then I just recently started to use it.
While driving this car, I realized there is a weird knocking-like (or maybe a slight braking?) moment when the car slows down.
I really have no idea what would be the proper word to explain the situation, but let me explain:
I was stepping acceleration pedal to exceed speed of about 45-70 mph, then step off the pedal (without stepping the brake pedal). The car slows down. Then the shift automatically goes down (I assume). As the downshifting occurs, I feel like I actually stepped a brake momentarily.
My mom told me she has been experiencing that problem since her first day with this car.
What I would like to know are whether this is normal and safe without maintenance work. How should I explain this to the Chevy Service Center if this must be fixed?