Well, my first month and a half of ownership of my 2017 Cruze Diesel has not gone well at all.
It all started with 800 miles on the odometer. I received "Reduced Engine Power" and "Service Stabilitrak" messages and then check engine light. The car would barely go and luckily I was able to get it to the dealer. The codes is was throwing were P0191 - Fuel Rail Pressure Sensor Performance, U0401 - Invalid Data from the PCM, and C0212 - PCM indicated Traction Control. They were able to recreate the issue at the dealer and followed the flowchart and ended up replacing the PCM. They put 100 miles on the car and gave it back to me 15 days later.
I then attempted to take the car on a trip and made it about 150 miles from my house when exactly the same issue returned. This was the day after I picked the car up from the dealer. I was 2 1/2 hours from home on a Saturday and luckily I was able to limp the car to a Chevrolet dealer who was helpful enough after some chatter back and forth with GM to get me a loaner car to complete my trip. I was told that the previous dealer did not replace one of the clips on the PCM but the clip was not available from GM. They did their troubleshooting which lead them to the same place, to replace the PCM. However since the previous dealer had already replaced the PCM, GM told them to go ahead and replace the Fuel Pressure Sensor. They replaced that and sent me on my way 5 days later.
All seemed well and I ended up taking the car on another trip. Now, whenever I started the car, I smelled diesel fuel.
So now, the car is back at the original dealer that replaced the PCM. The car is leaking fuel between the fuel rail and the fuel pressure sensor. The dealer will not give me a loaner car because they are saying that it may be the previous dealer's fault, which I think is absurd. GM customer care is not helping me and the dealership isn't either. The best that they could do for me was to give me a ride to my house. My car has been at the dealership since Monday morning at 8:30AM and supposedly they are still "diagnosing" the problem even though they have already ordered a new fuel rail with the sensor already installed and lines for the vehicle.
At this point, I am extremely frustrated with GM. I should not be stuck without a loaner vehicle when I have owned the car for less than 2 months.
It all started with 800 miles on the odometer. I received "Reduced Engine Power" and "Service Stabilitrak" messages and then check engine light. The car would barely go and luckily I was able to get it to the dealer. The codes is was throwing were P0191 - Fuel Rail Pressure Sensor Performance, U0401 - Invalid Data from the PCM, and C0212 - PCM indicated Traction Control. They were able to recreate the issue at the dealer and followed the flowchart and ended up replacing the PCM. They put 100 miles on the car and gave it back to me 15 days later.
I then attempted to take the car on a trip and made it about 150 miles from my house when exactly the same issue returned. This was the day after I picked the car up from the dealer. I was 2 1/2 hours from home on a Saturday and luckily I was able to limp the car to a Chevrolet dealer who was helpful enough after some chatter back and forth with GM to get me a loaner car to complete my trip. I was told that the previous dealer did not replace one of the clips on the PCM but the clip was not available from GM. They did their troubleshooting which lead them to the same place, to replace the PCM. However since the previous dealer had already replaced the PCM, GM told them to go ahead and replace the Fuel Pressure Sensor. They replaced that and sent me on my way 5 days later.
All seemed well and I ended up taking the car on another trip. Now, whenever I started the car, I smelled diesel fuel.
So now, the car is back at the original dealer that replaced the PCM. The car is leaking fuel between the fuel rail and the fuel pressure sensor. The dealer will not give me a loaner car because they are saying that it may be the previous dealer's fault, which I think is absurd. GM customer care is not helping me and the dealership isn't either. The best that they could do for me was to give me a ride to my house. My car has been at the dealership since Monday morning at 8:30AM and supposedly they are still "diagnosing" the problem even though they have already ordered a new fuel rail with the sensor already installed and lines for the vehicle.
At this point, I am extremely frustrated with GM. I should not be stuck without a loaner vehicle when I have owned the car for less than 2 months.