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Discussion Starter · #1 · (Edited)
Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


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2014 Cruze Diesel, 2007 Cobalt, 1981 Camaro Z28, 2017 Volt
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I've encountered one or two that really were not interested in being removed.
 

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Its located behind the glove box. I believe you have to remove two screws and then remove the glove box and then you can get to it. It doesn't look to be that difficult.
 

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Discussion Starter · #5 ·
I have 37k on my car and have never done anything. Where is it located?
Its located behind the glove box. I believe you have to remove two screws and then remove the glove box and then you can get to it. It doesn't look to be that difficult.
I was due for the oil change, and saw the scheduled maintenance in the manual. You'd think it would be more difficult than two screws. The service manager went on and on about it.
 

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I was due for the oil change, and saw the scheduled maintenance in the manual. You'd think it would be more difficult than two screws. The service manager went on and on about it.
It might be more than two screws but it doesn't look difficult but possibly time consuming. I think they must have didn't realize you need to remove the outside panel on the passenger side and it will expose some of the screws you have to remove. Just because they work for dealership service department doesn't mean they understand how things come apart and are put back together.:)
 

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Its located behind the glove box. I believe you have to remove two screws and then remove the glove box and then you can get to it. It doesn't look to be that difficult.
Oh yeah, that's right. I should replace it soon. Thanks.
 

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Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


Sent from my XT1575 using Tapatalk
I have been getting these incremental Services done for every model and make I've ever owned and recently after getting the 15K Service I will never do one again. Even caught the dealer selling me an aftemarket filter at the full Genuine GM price of $39.95. No way does it take 2.5 hours to change the cabin filter
 

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I have a gen 1 ctd and changing the cabin filter isn't real difficult, probably 15-20 minutes, I would recommend doing a YouTube to get some perspective.

I think the op has a gen 2 Cruze, from what I read this cabin filter isn't an easy change and some taking things more apart than removing glove box may be required.

I changed mine at like 28k mikes and mine was not very dirt at all, will probably let mine go longer in the future. I changed my engine air filter at 30k mikes and it wasn't very dirty either.
 

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I changed mine at like 28k mikes and mine was not very dirt at all, will probably let mine go longer in the future. I changed my engine air filter at 30k mikes and it wasn't very dirty either.
What unit of measurement is a "mike" again, I see it twice? I had the 15 K service done at 14K and not only did the CRUZE not call for these Items but both filters were spotless aside from a lone Cricket. I was expecting the shop to show me the filthy shop demo filters they keep on hand to make customers feel good about maintenance in this dusty desert area, I was pissed with what I saw! I now have a free Oil Change because I gave them a great survey while behind the scenes complaining how they ripped me off for $129
 

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Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


Sent from my XT1575 using Tapatalk
I reach my 22k service, I declined the air cabin filter replacement because i did it myself and it was $120 for the service! The next one is the 45k which is all the oils replaced and drained that will be done at my mechanics shop. I don't like dealers touching my car except for incl service and recalls.
 

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Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


Sent from my XT1575 using Tapatalk
Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


Sent from my XT1575 using Tapatalk
I have been getting these incremental Services done for every model and make I've ever owned and recently after getting the 15K Service I will never do one again. Even caught the dealer selling me an aftemarket filter at the full Genuine GM price of $39.95. No way does it take 2.5 hours to change the cabin filter
Just got back from the dealer getting the 22.5k service done. Had a bunch of other stuff I wanted them to check (center stop rattling after recall service, sweet smell from AC, MyLink issues, rattling when accelerating uphill between 2000 - 3000 RPM ) but opted not to because the online system didn't pass on my appointment to the dealer.

After 2 hours service manager comes over and says the cabin air filter is a beast and will take another 30 minutes. I get my car back and the trim is all wonky. The dealer will fix it next week, but my question is what's so difficult about the cabin filter that takes 2.5 hours?


Sent from my XT1575 using Tapatalk
I reach my 22k service, I declined the air cabin filter replacement because i did it myself and it was $120 for the service! The next one is the 45k which is all the oils replaced and drained that will be done at my mechanics shop. I don't like dealers touching my car except for incl service and recalls.
I've had the same experience of outrageous prices at the dealer. Behind that middle panel in the picture is a fuse panel.
 
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