The dealer by my house wants to keep my car for a whole day. It's crazy. I would use them if they could do it in a reasonable amount of time. But, I am not going to rent a car just so that they can do an oil change. They also refused to do my first oil change because I still had about 30% on the DIC. I decided to do it myself and haven't looked back. I avoid the dealer service department as much as possible now.