[diesel]

I have gotten so used to the notchy steering that I kind of like it now

 

[rescueswimmer]

They replaced the steering gear. Car steers like it is brand new. Talk with your service adviser, If that does not work talk with the service manager. I brought my tablet in with the 50 pages of people complaining about the same issue and having the gear replaced fixed the issue for those who were able to get it fixed. They ordered the gear and it works perfect now. If you get no resolution ask them for the area rep and get him involved. Take him or her for a ride with it doing it and have him tell you to your face there is nothing wrong with it. The Squeaky wheel gets the grease. Just be polite as long as you can.

 

[titanman2789]

Not trying to continue the hijack of this thread but how long has it been since this steering gear was replaced? My car has the notchy feel sometimes too but I don't want to take it in for work only to have the issue start up again in 7k miles

Sent from AutoGuide.com Free App

 

[rescueswimmer]

Only a few hundred miles. First one made it to 20k miles. Just get it documented so it's a known issue.

 

[KpaxFAQ]

I personally think it's software related

 

[diesel]

I personally think it's software related

I agree with you on that one.

 

[money_man]

Is this a super common problem?

The Sexy Electrician

 

[Chevy Customer Care]

Hi titanman2728,

If you do decide to take our vehicle to the dealership for your concern feel free to follow up with us. If any extra assistance is needed I will be glad to look further into this for you. Please send a private message with your full contact information, VIN, current mileage, and dealership name. I look forward to hear from you!

Kristen A.
Chevrolet Customer Care

 

[diesel]

Is this a super common problem?

The Sexy Electrician

Yes, I think every Cruze ever made has it.

 

[money_man]

Wow don't say that!

The Sexy Electrician

 

[PanJet]

Yes, I think every Cruze ever made has it.

Drove a 2011 2LT for 50,000 miles with no notchy steering at all. So far nothing on my diesel either at 7,500 miles, but I won't be surprised if it comes.

 

[money_man]

when you guys say notchy do you mean its stiff, good, stiff, good or what?

 

[jblackburn]

when you guys say notchy do you mean its stiff, good, stiff, good or what?

http://www.cruzetalk.com/forum/25-s...-steering-2012-cruze-anyone-else-problem.html

 

[money_man]

hmm. hopefully I don't get this problem. they cobalts were bad for their eps but mine never had a single issue in the two years I had it or for the 2 years my step mother owned it

 

[rescueswimmer]

Hi titanman2728,

If you do decide to take our vehicle to the dealership for your concern feel free to follow up with us. If any extra assistance is needed I will be glad to look further into this for you. Please send a private message with your full contact information, VIN, current mileage, and dealership name. I look forward to hear from you!

Kristen A.
Chevrolet Customer Care

Although they mean well when I contacted these guys they did nothing for me to get my issue resolved the first time. They contacted my dealer and my dealer offered to get the district rep involved, but would not fix the car the first time I had brought it in. Only after complaining 3 or 4 service visits did they agree to fix it. Maybe your dealer will listen to them.

 

[Sperry]

Had this problem in the warmer weather.. Hope it doesn't come back but I think it will

 

[msav]

diesel


Any service for the ATF dome or required. I did not see a maintenance schedule for the ATF fluid change interval.

 

[Epickphale]

It saddens me that the dealers you are all dealing with are so bad, I've had nothing but good experiences with the 5 or 6 dealerships I have dealt with. All VERY professional, and they always make me feel like a priority. Hypothetically... were you to live close to the border, would you be able to take an American car to a Canadian dealer for work? Pricing will be a touch higher, but you get out of paying the tax so that should balance out, and for top notch customer service.... worth it?

 

[KpaxFAQ]

diesel


Any service for the ATF dome or required. I did not see a maintenance schedule for the ATF fluid change interval.

Transmission is listed as a lifetime fill but lifetime to GM is 100k. I'm going to do routine drains and refills. You get 1/3 out each one.

 

[money_man]

The Saab guys with the same transmission say to change the fluid every 30k miles and the transmission will have no problems