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27 Posts
So I've had this 2013 Cruze LS for less than a year. Had a few problems with it which I thought I would since it's got 100k miles on it and, well, I expected to have problems buying a 3 year old car with 100k miles on it from a used dealer. But for the life of me I cannot get this stupid little problem fixed.
The driver's side door at literally the most unpredictable and random times will for whatever **** reason say that it's open. It'll say "door open" after driving 15 minutes and then it'll go back to saying it's closed after maybe a minute. This isn't a show stopper really, but the biggest problem comes at night because when the door is locked and the car senses (wrongly) that it's being opened without first being unlocked, the car alarm goes off. This has been happening since about March. So I figure hey, probably some small problem that's easily fixable. I'll take it to a certified Chevy service center because these guys probably know what they're doing. Apparently every Chevy dealer here in MA/NH charges $115 right off the bat just to try and diagnose the problem. So the first service center I take it to, I pay $115 for them to literally just tell me "We don't know what the problem is. Probably just a fluke. Have a nice day." Ok. Whatever. I end up just keeping the door unlocked for the time being. Fast forward to September, I take it into a different Chevy service center to take a look at the problem. Fortunately they only charge me $55 because it didn't take them a full hour, but what does the guy tell me? That they don't know for sure because they can't replicate the problem so the best they can do is guess that the door latch/actuator needs to be replaced. Parts and service altogether is $403.34. It is steep. It sucks. But after 7 months of this crap I just want it fixed. I pay for it. All is good for a total of, oh, 3 days before it happens again. So here I am, $575 (ish) later and nobody can fix this **** door. What else can I do here? Any tips? I refuse to pay another cent for this **** door and the only solution seems to be to leave it at the service center and have someone watch it 24/7 until the problem happens again. It's absolutely ridiculous in this day and age that no troubleshooting of maybe the circuitry or cables or anything will help diagnose just where the problem is.
Any tips, both in terms of maybe even getting my $403.34 dollars back and fixing the **** problem are greatly appreciated
The driver's side door at literally the most unpredictable and random times will for whatever **** reason say that it's open. It'll say "door open" after driving 15 minutes and then it'll go back to saying it's closed after maybe a minute. This isn't a show stopper really, but the biggest problem comes at night because when the door is locked and the car senses (wrongly) that it's being opened without first being unlocked, the car alarm goes off. This has been happening since about March. So I figure hey, probably some small problem that's easily fixable. I'll take it to a certified Chevy service center because these guys probably know what they're doing. Apparently every Chevy dealer here in MA/NH charges $115 right off the bat just to try and diagnose the problem. So the first service center I take it to, I pay $115 for them to literally just tell me "We don't know what the problem is. Probably just a fluke. Have a nice day." Ok. Whatever. I end up just keeping the door unlocked for the time being. Fast forward to September, I take it into a different Chevy service center to take a look at the problem. Fortunately they only charge me $55 because it didn't take them a full hour, but what does the guy tell me? That they don't know for sure because they can't replicate the problem so the best they can do is guess that the door latch/actuator needs to be replaced. Parts and service altogether is $403.34. It is steep. It sucks. But after 7 months of this crap I just want it fixed. I pay for it. All is good for a total of, oh, 3 days before it happens again. So here I am, $575 (ish) later and nobody can fix this **** door. What else can I do here? Any tips? I refuse to pay another cent for this **** door and the only solution seems to be to leave it at the service center and have someone watch it 24/7 until the problem happens again. It's absolutely ridiculous in this day and age that no troubleshooting of maybe the circuitry or cables or anything will help diagnose just where the problem is.
Any tips, both in terms of maybe even getting my $403.34 dollars back and fixing the **** problem are greatly appreciated