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Have a 2017 LT with the 8" Bose system and it sounds terrible but the dealer thinks it is just fine. I have visited 3 car radio shops in town and they all agree it is awful but hey won't touch it. I know about the tweaking provided in the menus but they aren't much help.
 

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My Bose system is flat, no definition and that is when the background buzz and echoes are suppressed as much as possible with the tools provided. Everything sounds like a crazy reverb filter has been applied. You have to hear it to believe it, have placed a 10 year old battery powered kitchen radio on the front seat and it sounds better. I am truly astounded that the GM techs tell me that it sounds great with a straight face, there must be a hidden agenda here some place.
 

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(Wouldn't be surprised. I have had loaner cars with the Bose system and it sounds good. Maybe you should contact Bose. They have a reputation to uphold. Maybe they can help you.)

I did contact them this morning and received a reply a few hours later. The reply was specific to my problem not a boilerplate "no reply" message. I am impressed and will keep you in the loop as this case progresses.
 

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I'll definitely be interested to hear how that turns out. That's not normal at all. My Bose system in my Cruze sounds good too for this class of car. It doesn't have thundering bass by any means, but it does have good clarity and sound. It definitely does not have an echo or 'reverb' sound to it at all in mine. Is this all audio sources that you're getting this same type of sound? Or is it only some sources? If it's through your cell phone, your phone could possibly have some sound effects or DSP turned on. Just an idea. When you say Tech's say it sounds great, I'm wondering if they're listening to it on a difference source than you usually do.
The problem is present with engine running or not, AM FM memory stick all the same. No CD slot in this system. I have been in the car with the shop foreman when he put the thing through a variety of settings and told me with a straight face that he thought it sounds great.
 

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Everyone is different in their preferences and hearing. All comes down to how/what one hears may not be the same as anyone else does...I know how I like my music to sound and to my parents and kids it is too loud and too heavy.:lala: :banghead::yahoo::rock:
Very true, the best system available in a car should be able to satisfy all preferences to an extent, mine satisfies and is defended by only the vendor.
 

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If the car stereo experts that I have consulted are right when they say that my Amp is too weak to power all my speakers properly would disconnecting the parcel shelf speakers (they are easy to access and are the biggest in the system) free up the amp's load enough to allow all the other speakers to function normally? Just a test, not a permanent solution.
 

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I am taking the car into the dealership tomorrow for the free oil change etc and would like to present my radio problems again. The only components readily accessible are the 2 large speakers in the parcel shelf. They do vibrate to the touch but they produce very little sound and the material beneath the trim rings seem very solid, not a mesh.

I parked the car, turned on the Bose system to play an Eagles tune with lots of bass from a USB memory stick. I opened the trunk, folded down the rear seats and crawled into the trunk where I could hear the music and reach the speaker connections.
My understanding of sound systems is very rudimentary, I believed that the 2 large speakers contributed a lot to the sound and disconnecting them would be very noticeable, not so in this car. I disconnected one speaker with almost no difference in the music being played, disconnected both with almost no discernible difference again. Music still sounds awful.

These components are not working, why? Parcel shelf is solid, faulty speakers, head end not working?
 

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Drove down to the dealer and had time in daylight to disconnect the speakers and fiddle with the controls for a while with the result that everything sounded acceptable, good enough to listen to until I can get It fixed.
None of the people who had previously declared the system to be just dandy were on duty so I went home rather than start all over with someone else. Another day.
 
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