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Yes forgot to mention that about 6in screen. There are 2 versions of the 7in as far as some don't have xm radio and no apple car or android auto. 18's 7in screen now has the ability to update through wifi
 

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Wouldn't be surprised. I have had loaner cars with the Bose system and it sounds good. Maybe you should contact Bose. They have a reputation to uphold. Maybe they can help you.
 

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I would stay in contact with Bose. Like I said they have a rep to uphold. Maybe they can push gm or the dealer to do something. I received a Bose Bluetooth speaker free through my job and it came not working. Contacted Bose and they shipped me a new one no questions asked. The new one worked perfectly.
 
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