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If you are having problems, and it is under warranty, keep taking it back until they fix it. That's what the warranty is for. If the dealer isn't helping, contact GM customer support. They will contact the dealer and help you work with them until it is resolved. GM customer support has an account on this forum, but they haven't posted anything in a long time. You could try contacting them through the forum. They also have a toll free number you can call. The radios are not junk. They are made by Panasonic and are pretty good quality.
 
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