Those considering the purchase of the SCR tuner from Superchips may have to wait a few weeks before the use of the device is possible. You see, Superchips is apparently creating tunes for Cruze owners on a case-by-case basis. Case in point: When I purchased my SCR tuner from AutoAnything I was perplexed because no request was made for the VIN# of my car. When i received the tuner I was directed to the Superchips website to download the software and drivers to presumably load the tune into the tuner and then into my car. Not so. Although Superchips will sell you one of their tuners, Cruze owners must first upload the factory tune to headquarters (done wirelessly from the tuner) and then wait until a custom file is created for that vehicle whereupon It will be sent to the owner's email address (at some point). Well, Superchips has my money and I have their tuner but the missing piece of the puzzle is the tune. I know from my experience with my Ford Fusion that Superchips can make an excellent product but the way I have been treated seems like crass profiteering. I'm sorry but I think most customers will not be pleased to be called upon to wait two weeks or more while Superchips completes their order. I certainly am not happy with this situation and I think Superchips Inc. should reconsider this policy because it may cast a pall upon their reputation.