Chevrolet Cruze Forums banner
1 - 20 of 38 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
Long story short I bought a brand new 2014 Chevy Cruze on Wednesday. Yesterday 4 people and I took it to the States to do a little shopping (just for a few hours). Around 445 we start heading home but need gas first. We somehow (don't ask) managed to fill the tank completly (gas light was on) with diesel without noticing and drive off. We get on the highway and about 2 exits later the car dies. We pull over and get it towed to a Chevy dealer in upstate NY (which was of course closed on a Sunday night at 730) and we walked across the border.

I called the dealer this morning and they said that the key would not even turn in the ignition. I told them about the diesel and they said they would probably just need to "flush it out."

Call them back in the afternoon to get an update (I hadn't authorized them to do anything yet and they had appointments to take first) and they tell me that they need to take off the whole fuel system (don't remember exactly what its called) and clean the whole thing out but they have no idea how long it will take and says labour is $80 per hour...after pressing them the receptionist says it may take about 8-10.

So I've been reading online (and talked to a few other dummies that have done the same thing) and everyone basically is saying that you should just suction out the fuel in the tank, refill it with the correct fuel, and try to start the car a few times to burn off whatever diesel is left in the lines / engine (it will smoke a lot but thats ok) and that once all the diesel is burned out everything should be fine.

Is the dealer not allowed to do this? I don't understand why basically everyone online and the 2 people that I've talked to have been able to do the latter with no problem but the dealer is insisting on taking everything apart and charging me $800-$1,000 (maybe).

Now I'm trying to think of a way to get it towed from the dealer in NY back across the border to my dealer in Montreal (about 1 hour away) but that's just another headache...

Anybody have a similar experience or have any suggestions? :(
 

·
Registered
Joined
·
307 Posts
8-10 hours labor is a small price considering usually this kind of error results in a new engine... which wouldnt be covered under warranty since it was caused by operator error. If this occured the other way around and you put gas in a diesel and tried to drive it a new engine and possibly some other parts it ruins would be guaranteed.
 

·
Premium Member
Joined
·
6,918 Posts
Sorry to say the dealer is just trying to make sure everything is ok & paying to tow the car an hour away probably won't save you all that much money. This is not a small issue and needs to be addressed properly.
 

·
Premium Member
Joined
·
6,918 Posts
So I've been reading online (and talked to a few other dummies that have done the same thing) and everyone basically is saying that you should just suction out the fuel in the tank, refill it with the correct fuel, and try to start the car a few times to burn off whatever diesel is left in the lines / engine (it will smoke a lot but thats ok) and that once all the diesel is burned out everything should be fine.

Is the dealer not allowed to do this? I don't understand why basically everyone online and the 2 people that I've talked to have been able to do the latter with no problem but the dealer is insisting on taking everything apart and charging me $800-$1,000 (maybe).
You might be able to do this with a tractor or an older car but no way the dealer would run and possibly damage the engine engine in this way. Can't imagine that unburnt diesel would be very good for the cats, O2 sensors or anything else I haven't thought of.
 

·
Premium Member
Joined
·
954 Posts
Would diesel even burn in a gasoline engine? The burning point is much higher than gas. I think it would just get pushed into the catalytic converter.
 

·
Premium Member
Joined
·
6,918 Posts
Would diesel even burn in a gasoline engine? The burning point is much higher than gas. I think it would just get pushed into the catalytic converter.
How about the injectors? are they even close to being the same as a diesel? would think it could/would clog that up too.

No diesel will not burn at all. Diesel is burned by high compression ignition.
 

·
Administrator
Joined
·
25,596 Posts
Would diesel even burn in a gasoline engine? The burning point is much higher than gas. I think it would just get pushed into the catalytic converter.
Thus the engine dying when the diesel hit the injectors.
 

·
Premium Member
Joined
·
5,535 Posts
I've run into this many many times in the past.
The realities: it only needs the fuel tank drained and refilled......with gasoline btw.
It will require a fair amount of cranking but it will clear and yes indeedy, it'll smoke a fair amount for a few minutes.

With the tank almost empty, the gasoline cuts the diesel to almost imperceptable from a percentage standpoint.

Take control of the situation.....ask the dealer to drain the tank and refill with no less than five gallons of gasoline.
The car will run.

Pay up, get out, fill up (gasoline now) and head North....you will have a story to share over drinks....you will be the one abused.

Dealer is making much to much of this.

Rob
 

·
Premium Member
Joined
·
954 Posts
So to clear what's in the fuel lines you just crank the car for a bit? Or do you have to drain the fuel out of the lines?
 

·
Registered
Joined
·
274 Posts
Sorry, but some lessons are more expensive than others! This is not the time to be penny wise and pound foolish.

Ask the dealer what, if any, guarantee their work will include and what, if any, impact your "faux pas" will have on your manuf. warranty. Regardless, I'd let the dealer do his thing as he proposes. I'd think by this point GM has seen this a few times and has a standard protocol for repairing it.
 

·
Registered
Joined
·
307 Posts
I've run into this many many times in the past.
The realities: it only needs the fuel tank drained and refilled......with gasoline btw.
It will require a fair amount of cranking but it will clear and yes indeedy, it'll smoke a fair amount for a few minutes.

With the tank almost empty, the gasoline cuts the diesel to almost imperceptable from a percentage standpoint.

Take control of the situation.....ask the dealer to drain the tank and refill with no less than five gallons of gasoline.
The car will run.

Rob
Well...thats kind of the ******* solution that will most likely result in problems later on, like replacing a cat. But would be the cheap way to go about it.
 

·
Premium Member
Joined
·
954 Posts
^ The standard protocol is often to benefit the dealership... As in $$$. I'd do my research and try to get it fixed properly the cheapest possible way. Just as the OP is doing. It seems Robby knows what hes doing so I'd be willing to try that. I can't see what's in the fuel lines doing much damage to the catalytic converter or anything internally. People have driven with coolant and oil flooding the cylinders for years before doing any major harm to the cat.
 

·
Premium Member
Joined
·
5,535 Posts
My post was standard protocol.

This is not that big of a deal.....the dealer is making the most of a situation.

Rob
 

·
Premium Member
Joined
·
1,673 Posts
I've run into this many many times in the past.
The realities: it only needs the fuel tank drained and refilled......with gasoline btw.
It will require a fair amount of cranking but it will clear and yes indeedy, it'll smoke a fair amount for a few minutes.

With the tank almost empty, the gasoline cuts the diesel to almost imperceptable from a percentage standpoint.

Take control of the situation.....ask the dealer to drain the tank and refill with no less than five gallons of gasoline.
The car will run.

Pay up, get out, fill up (gasoline now) and head North....you will have a story to share over drinks....you will be the one abused.

Dealer is making much to much of this.

Rob
This is the way to do it; however, it will push the unburnt fuel into your catalytic which (depending on how much fuel) can cause it to become plugged up, and need replacing.
 

·
Premium Member
Joined
·
954 Posts
I drove my civic with a blown head gasket for three months. I was pushing coolant into the cylinders and the car would struggle to start at times because the cylinder was flooded (with coolant). It had to push the coolant out of the cylinders to successfully start and after that I was burning coolant the whole time while driving. The catalytic converter is still working fine. I imagine it would take a lot diesel to plug a catalytic converter.
 

·
Premium Member
Joined
·
5,535 Posts
This is the way to do it; however, it will push the unburnt fuel into your catalytic which (depending on how much fuel) can cause it to become plugged up, and need replacing.
It'll be fine.....the diesel will burn off within five minutes of light-off......now, if the OP had put leaded fuel in the tank.......well, that'll be a dead kitty kat.

Rob


OP? How DID you get the fuel nozzle in??????.

Fuel station have the wrong nozzle installed?
 

·
Registered
Joined
·
274 Posts
^ The standard protocol is often to benefit the dealership... As in $$$. I'd do my research and try to get it fixed properly the cheapest possible way. Just as the OP is doing. It seems Robby knows what hes doing so I'd be willing to try that. I can't see what's in the fuel lines doing much damage to the catalytic converter or anything internally. People have driven with coolant and oil flooding the cylinders for years before doing any major harm to the cat.
That's why I suggested he a have the dealer perform GM's protocol. GM holds the warranty and any future (related) problems could result in the op paying later when GM tells him his error and subsequent repairs have void his warranty.

I'm just playing devil's advocate. He's free to do as he see fit.
 
1 - 20 of 38 Posts
Top