My service manager called and asked if I wanted to stop in and see my old case assembly. I stopped by and looked it over. There was a good amount of grease and it was yellowish in color. They had my new case assembly attached to the frame. Looking over the new case assembly it was apparent that they used less grease on the hinges and around the gear area. The grease on the new assembly was white. Also, on the side of the new case assembly it was annotated "new grease" with some additional info. So, it is good to know that I have a new assembly going in. It is a job. I looked inside my Cruze and the only thing left was the center console shift and the front windshield. Everything else was pulled out. I had the opportunity to meet the technician who was doing the job. I feel confident that the maintenance being done is done carefully and with great care. Everything appears to be going well. It looks like I will have some pics to post later this week. I know I have made the right decision in getting this done ASAP and well within the warranty period.