Anyone who takes this thread off-topic will earn themselves a 3-day vacation from this forum. Repeat offenders will earn themselves a 7-day vacation. You will not receive a warning!This is Version 2 of the Antifreeze Smell Thread. Due to the sheer length of the original thread (in excess of 100 pages), it has exhausted its usefulness and has been locked.
This thread is dedicated to the discussion of the antifreeze smell that some of us are experiencing with our Cruze. You are free to complain or vent frustration, but not free to do so excessively or to troll. I understand that for many of you, this is a big concern and a huge inconvenience, but in the interest of everyone's sanity and of maintaining a positive environment, keep your complaints limited. Believe me when I say we've heard them already, in every possible variety you can imagine.
To be clear, this thread is not for the reporting of your problem, but for the discussion of the problem, its nature, GM's progress with a fix, and any other related topics. If you wish to report this problem, I have created a thread that GM is watching: http://www.cruzetalk.com/forum/25-service-issues/10677-antifreeze-smell-support.html. Please read and understand the original post in that thread before posting.
Thank you for your cooperation.
A letter is in the works heading up-channel. It is the right thing to recognize those dealerships who are making a positive difference. Hopefully, those dealerships who lack the skills, motivation, and commitment to honor their customers will get some support from upper management to be successful in managing and providing the services they're expected to deliver. It would be productive to see more positive dealership postings on this thread regarding the coolant/lube issue.You should also write to GM/Chevy and tell them about your great dealership and let them know just how they went above and beyond to understand and ultimately with success, address the severity of your antifreeze issue.
Cabin filter was replaced. Dealer said heater core showed zero signs of leakage so no on the matting. The car has zero smells when the heat is on and the engine temp is below normal operating on the guage. Today the HVAC box had no heat going thru it for the first 20 minutes. I slid the temperature knob to hot after it was at full temp on the engine.upstater - did your dealership replace the insulation surrounding the heater core and under the front footwell areas? If not, you may be getting "hold over" coolant odor. Also, was the cabin air filter replaced? Although these are possible, I wonder if the new HVAC box wasn't new and had the old glycol based lubricant.
The part itself is not faulty. The new part is exactly the same but with a different lubricant.The issue now is, will GM be replacing every heater core with a redesigned one or are they going to keep using the same faulty parts and cross their fingers?
My experience with GM suggests the latter. That's the main issue with GM-they don't permanently take care of the problem.