Chevy Customer Care· Chevrolet Customer Assistance Representative
I've noticed a few threads regarding antifreeze smell emanating from the engine compartment on 1.4 liter Cruze. I thought it would be a good idea to centralize information regarding the issue.
In my personal experience, the smell would originate from under the hood, and waft in through the windows occasionally. I've visited the dealer three times for the issue, below is the order of events:
What has everyone experienced?
- Visit one, dealer "could not duplicate"
- Visit two, dealer changed the coolant surge tank, smell still present
- Visit three, currently in progress, deal followed procedure outlined in recent TSB, dyed coolant, and cycled the engine a few times. Noted leakage coming from the timing chain cover, as the dealer explained, it is a cast piece, and as a result of a manufacturing defect, there is either a hairline crack\improper formation in the housing. The part has been replaced, and remains at the dealer for additional testing. visit began 3/16/12.
I would like to apologize for the inconveniences that you have experienced with your Cruze. I would like to look into this for you. Can you please send me a PM with your full name, address, phone number, VIN number, current mileage and the name of the dealership that your vehicle is at? I look forward to hearing back from you as well as assisting you with this issue.
Stacy Chevrolet Customer Service