are the Trifecta issues fixed for new orders?

10568 Views 43 Replies 20 Participants Last post by Robbyjarm, Jan 2, 2015

babymobilcruze

Discussion Starter · Dec 18, 2014

Plan on using xmas money on a tune, but all the threads with the issues with trifecta new tune I'm kinda worried about plopping my money down on it. I wasn't sure if all bugs worked out or if would have to wait on tune then if issues wait on tune. Also is it on handheld now or still need to buy a cord? Would my money be better spent on Vermont tune or anyone from Cobalt world the famous Area 51 HPTuner is local to me here in Kansas City. Just wanted opinions on what others would do

21 - 40 of 44 Posts

au201

· #21 · Dec 24, 2014

mtomac said:
I've had two updates since the original Trifecta group buy. The 1st update helped with a slightly touchy pedal that I could have lived with since I have an auto trans. However, with the original and 1st update the transmission would hold each gear way too long. Even with a very light foot and it would not shift into 6th below 55mph. In manual mode I could get it to shift sooner into each gear and I could get it into 6th at 42mph.

The 2nd update helped with holding each too long compared to the first but it still wants to shift at 3000+ rpm if I'm over 10% APP (accelerator pedal position). If I'm under 10% APP it shifts between 2000-2500 rpm which is fine. But this threshold needs to be changed to 20-25% because sometimes light acceleration requires a little more than 10% APP. Also it will not shift into 6th gear under 50mph with 10% or less APP. I don't use manual mode as much with this 2nd update but now in manual mode it won't shift into 6th until 47mph.

The extra power is great, I don't have any complaints about the motor. But, I would just like the trans to shift like it did when it was stock

My experience exactly. Well said.

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Reactions: 1

170-3tree

· #22 · Dec 24, 2014

No man. I don't know him, burning feel like I've seen him around. I never get too deep into these scenes around here. I'd like to have someone actually tune my car ona dyno, to methere's a ton of benefit to having an actual dynoafter all that money .

babymobilcruze

Discussion Starter · #23 · Dec 24, 2014

Sign up on KCSR.org its the Kansas City street racing siteyou'll find a tuner, it's more active then this site beieve it or not and there's tons of sections General, sports,guns, finance,pics and vids, huge for sale section broke down from import/domestic/audio/motorcycles/non car related for sale and wtb/pets/fashion/kills section of racing action sign up its very addictive and has something for everyone. They have few other tuners one in Lawrence that runs a shop specializes in GM with dyno and Justin(Justune) that also has done tons of tunes he also has dyno access and can tune anything,but specializes in GM believe he has 9-10 second new Camaro. There's everything from fast Honda's to 1000+ hp mustang/camaro/vette/vipers, even quite few exotics few Nobles, crazy 911s, few GTRs with 1500-2000hp, Ferraris/Lambos etc. Big mesh up of lots of cool people come join us,lots meets when gets warmer and if you familiar with overland park, KC Trends has fast Fridays every week with hundreds of amazing cars.

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UlyssesSG

· #24 · Dec 27, 2014 (Edited)

mtomac said:
I've had two updates since the original Trifecta group buy. The 1st update helped with a slightly touchy pedal that I could have lived with since I have an auto trans. However, with the original and 1st update the transmission would hold each gear way too long. Even with a very light foot and it would not shift into 6th below 55mph. In manual mode I could get it to shift sooner into each gear and I could get it into 6th at 42mph.

The 2nd update helped with holding each too long compared to the first but it still wants to shift at 3000+ rpm if I'm over 10% APP (accelerator pedal position). If I'm under 10% APP it shifts between 2000-2500 rpm which is fine. But this threshold needs to be changed to 20-25% because sometimes light acceleration requires a little more than 10% APP. Also it will not shift into 6th gear under 50mph with 10% or less APP. I don't use manual mode as much with this 2nd update but now in manual mode it won't shift into 6th until 47mph.

The extra power is great, I don't have any complaints about the motor. But, I would just like the trans to shift like it did when it was stock

mtomac,

Ditto here, I agree 100 percent with your report.

Like you, I'm also driving a 2014 Cruze 1LT RS with the GM 6T40 automatic transmission adapted for the Cruze and, with the exception that I've only had the one tuning file available to me which was uploaded to my account on 03 December 2014, my experiences, observations and complaints about how the tune behaves in action mirror your experiences exactly. It's been a total disappointment which over promises and under delivers.

Sure the tune makes power, no complaint there, but power without smooth, well-integrated and seamless control where both ECM and TCM play together in perfect synergistic harmony is power of little everyday practical use.

Truly, I had hoped for better, expected better and was promised better but in the end ~at least to date~ feel as if I paid to be an unwitting beta tester in a tune development program.

With their reputation to protect, I've got fingers crossed that Trifecta will as quickly as possible re-engineer and rewrite this new tune's code to transform it into a product which they can truly be proud of and which we, their customers, can eagerly anticipate enjoying each and every time we take our Cruzen out on the open road.

- -
UlyssesSG

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rodslinger

· #25 · Dec 27, 2014

Are the issues fixed?

I haven't seen them confirm there is an issue. I'm thinking pride trumps customer service. They are still pretending it is isolated to "a small amount of cars" and has fubar'd us Sonic folks too. But at least they are commenting on it here. They are ignoring us over there in Sonic land.

Hope they fix it for you guys.

au201

· #26 · Dec 27, 2014

UlyssesSG said:
mtomac,

Ditto here, I agree 100 percent with your report.

Like you, I'm also driving a 2014 Cruze 1LT RS with the GM 6T40 automatic transmission adapted for the Cruze and, with the exception that I've only had the one tuning file available to me which was uploaded to my account on 03 December 2014, my experiences, observations and complaints about how the tune behaves in action mirror your experiences exactly. It's been a total disappointment which over promises and under delivers.

Sure the tune makes power, no complaint there, but power without smooth, well-integrated and seamless control where both ECM and TCM play together in perfect synergistic harmony is power of little everyday practical use.

Truly, I had hoped for better, expected better and was promised better but in the end ~at least to date~ feel as if I paid to be an unwitting beta tester in a tune development program.

With their reputation to protect, I've got fingers crossed that Trifecta will as quickly as possible re-engineer and rewrite this new tune's code to transform it into a product which they can truly be proud of and which we, their customers, can eagerly anticipate enjoying each and every time we take our Cruzen out on the open road.

- -
UlyssesSG

I too am hoping they will fix it. Everyone loved the select-a-tune version and I think they're capable of getting there with this PAL system if they can just get the transmission right. It's almost there, but there's still some glitches like the 5/6 shift. It shifts up at 47mph and down at 47 mph. It makes it a pain in the butt when you're going 47mph steadily because it keeps up shifting and downshifting over and over again. There's a reason the stock tune upshifted at 42 and down at 39. Also, I have no idea why they moved WOT shifts back to redline. I believe it makes it a lot slower. I also just noticed the last 30% of my throttle is useless. The tune demands full throttle by the time I push it 70%. On the bright side though, my gas mileage is getting better.

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michaelnewton25

· #27 · Dec 29, 2014

I like how the trifecta tune makes my 2013 lt run. But for some reason I've had to gap my plugs like 8 times and it still jerks like a bitch when I make more 10 pounds of boost and I can't get it to go away

Merc6

· #28 · Dec 29, 2014

michaelnewton25 said:
I like how the trifecta tune makes my 2013 lt run. But for some reason I've had to gap my plugs like 8 times and it still jerks like a bitch when I make more 10 pounds of boost and I can't get it to go away

2 questions:

*What plugs are you running?

*What gaps are you starting off with on those plugs?

GM Master Tech

· #29 · Dec 29, 2014

Stock plug should be fine at .028 or a tad less.

Psychomidgit

· #30 · Dec 29, 2014

This is why I was afraid to get the update

TRIFECTA

· #31 · Dec 29, 2014

Hello Everyone,

We just want to let you guys know that your concerns are definitely being heard! As many of you already know via open support requests through WOT-Tuning, we are most definitely researching this new round of complaints.

First, it was the 'touchy throttle' issue. We resolved that for you all pretty much as fast as we could and most are happy. Now we have this new round of complaints about the aggressive shifting. Believe what I say: that we are working on this and the other related reported behaviors that the community does not like. We have gathered data and are testing revisions before releasing to you.

It's funny, because we have many requests from owners from both the Sonic and Cruze platforms that request that the power be always on tap and be as aggressive as possible. Then we have those that want the performance but then also worry about fuel consumption. It's a slippery slope that we are trying to navigate here.

We appreciate your patience while we work with you to get your concerns addressed. I will be sharing this same post in other threads in which these same concerns have been voiced.

-Michael

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TRIFECTA

· #32 · Dec 29, 2014

rodslinger said:
Are the issues fixed?

I haven't seen them confirm there is an issue. I'm thinking pride trumps customer service. They are still pretending it is isolated to "a small amount of cars" and has fubar'd us Sonic folks too. But at least they are commenting on it here. They are ignoring us over there in Sonic land.

Hope they fix it for you guys.

Thanks for the input but you are incorrect. Service takes priority and I would like to think that we have proven this to the community during the last few months. I have been active on the sonic forums but have not seen too much activity but I will go make another round. Unfortunately, the holidays delay things.

As is the case with almost everyone during this time of year, we are trying to enjoy our time with our families as well so we appreciate everyone's patience

-Michael

babymobilcruze

Discussion Starter · #33 · Dec 30, 2014

So is most of the issues with auto Cruzes mines a 6 speed manual, i refuse to plop down $300-400 in hopes my daily driver is driveable. Also with them being being backed up with issues i don't want to wait weeks or more for new files to retune it in hopes it works. Looks like ill be spending my money elsewhere, unless someone with trifecta sends me a PM promising good tune 1st go around or a instant refund. Seems like before when people datalogged and sent in to be checked they were told everything looks fine and very few customers need to alter the 1st rune sent to them.

GM Master Tech

· #34 · Dec 30, 2014

Vtune it and never have a issue.If you want a tune now.There are also other tunes available.Its your call !!!!!!!!!!!!!!!!

Robbyjarm

· #35 · Dec 31, 2014

I just recently purchased my trifecta tune with the new pal system, I gotta say that at first I was upset about the switch, because I wanted the select-a-tune originally. I am happy with the pal system, but I am having loads of issues with the tune itself. If anyone from trifecta reads this, please pm me. After installing the tune (and working out the spark blowout issue) I'm having MAJOR surging boosting anything over 15 psi. At least what my boost gauge is showing me is that under 50+% load when the turbo spools past 20, it "bounces" from around 20-25psi. this is VERY noticeable and provides the same wot power as stock. sometimes the car will just say f this and default back to sitting at 15psi under wot. this has only stated happening since immediately after installing my tune. I have an Exhaust cutout and a K&N SRI intake. If I open up the exhaust cutout it almost makes the car undriveable because the surging gets so bad. I havent submitted data logs yet because honestly I don't feel 100% comfortable with any heavy load accel for an extended period of time. I've had the tune installed for about 3 days. If anyone has even HEARD of a similar case le me know because im trying to get this ironed out ASAP

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Robbyjarm

· #36 · Dec 31, 2014

To add to above, I don't mean compressor surging like when you don't have a bov/bpv installed. Surging as in rapid fluctuations of boost from 20-25 psi under load.
CHARTED IN RPM (Not accurate boost amounts the important part is with how the turbo acts) (Under 75% APP w/auto trans)
2k - 3psi
2.5k - 7psi
3k - 16psi
3.5k - 19psi
4k - 24 psi
4.5k - 20 psi
5k -24 psi
5.5k -20 psi
6k - 24 psi

In higher gears this "fluctuation" happens at a frequency of about .7 seconds ballpark

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TRIFECTA

· #37 · Dec 31, 2014

Robbyjarm said:
To add to above, I don't mean compressor surging like when you don't have a bov/bpv installed. Surging as in rapid fluctuations of boost from 20-25 psi under load.
CHARTED IN RPM (Not accurate boost amounts the important part is with how the turbo acts) (Under 75% APP w/auto trans)
2k - 3psi
2.5k - 7psi
3k - 16psi
3.5k - 19psi
4k - 24 psi
4.5k - 20 psi
5k -24 psi
5.5k -20 psi
6k - 24 psi

In higher gears this "fluctuation" happens at a frequency of about .7 seconds ballpark

Hello, thanks for reporting this. This would be the first time we hear about something like this. We can't really help you without hard data.

We need a log of what you are reporting and we need you to report this through official channels directly through WOT-Tuning. Please open a support request via [email protected] so that we can communicate with you directly about this.

Thanks,
Michael

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Robbyjarm

· #38 · Jan 1, 2015

WOT-Tuning said:
Hello, thanks for reporting this. This would be the first time we hear about something like this. We can't really help you without hard data.

We need a log of what you are reporting and we need you to report this through official channels directly through WOT-Tuning. Please open a support request via [email protected] so that we can communicate with you directly about this.

Thanks,
Michael

Thanks for your help Michael, I've submitted a datalog along with other information related to the problem through the store.badnewsracing.net datalog ticketing system. Waiting for a reply.
If you need me to contact by email let me know.
Nothing besides the surging really seems off about the car, it's very strange.
I'm including a video I uploaded to give everyone a visual reference.
/watch?v=YwNLM8Ei3tE&list=UUrvyYZy306yuOxl1RB1YIYg

Has ANYONE seen this before??
Leaky BPV vac solenoid?
I may try reverting to stock to see if the problem persists after un-tuning.
Hopefully it's just the tune... This wasn't happening before I installed it...

GM Master Tech

· #39 · Jan 1, 2015 (Edited)

Really any more than 20 or 21 psi boost is to high anyway.Its out side the efficiency window of the turbo.It just drives the cyl combustion temps threw the roof.It could be your ramping in to much boost and knock retard keeps pulling it back.You dont say if your showing knock retard?

Robbyjarm

· #40 · Jan 1, 2015 (Edited)

Honestly I didn't check. When I was running with plug gaps at .30 and misfiring I checked but I haven't checked for the surging. Let me look into that. Good thinking mate.
Running shell Vpower so I'm thinking that should have enough of an octane rating to avoid spark knock, but who knows.
The wierd thing is that sometimes the car will let me hold boost through an enite pull at 23-24 psi and be super smooth, other times like in the video it's absolutely horrible

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