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Bad Radio Reception - still under warranty

9010 Views 23 Replies 6 Participants Last post by  plano-doug
I read the forum rules - somewhat - and they say not to resurect an old thread - not sure why when it is still relevant - it says just to reference it. So here goes
http://www.cruzetalk.com/forum/9-general-discussion/2009-really-bad-fm-reception.html

My Cruze, a 2014 LT that is certified pre-owned i.e. still under warranty, had great radio reception when I purchased it. It no longer does. I have had the car washed a number of times and have taken the antenna off, cleaned the threads and replaced the antenna - just in case, but it still only picks up the three local stations here.

I went to the dealer I purchased it from and asked them to look at it. The Service Manager said to me "I am going to save you a little money and tell you to plug in the antenna better as it is probably loose". He then proceeded to tell me to reach up under the dash and just push it in.

I was a bit taken aback, but thought, ok i'll try it. I went out to my car and looked up under the glove box and - you cannot just reach up under the glove box. I went back inside and told him this and he said to just remove the panel - no problem.

I think hes nuts and that the dealer should fix this. What do you think?

(As an aside - what is Trackbacks? It is seen below here when typing the post.)
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My Cruze, a 2014 LT that is certified pre-owned i.e. still under warranty, had great radio reception when I purchased it. It no longer does. I have had the car washed a number of times and have taken the antenna off, cleaned the threads and replaced the antenna - just in case, but it still only picks up the three local stations here.
I Found the reception with the cruze worse than any previous cars I've owned, though you should not have an issue pulling in a station 25-30 miles away. I actually think the radio in my cruze and now sonic is too sensitive, quite often I can pull in other stations from outside my local area broadcasting on the same frequency(tropospheric ducting). The days this occurs i used to think the radio was just getting poor reception, however I realized that static was being caused by another signal being picked up.

If you selct your region from the dropdown on the website below, you can see if there is any known troposheric contidtions in your area. Every single time I've had issues its been caused by this. On the same note this is how I can watch brodcast TV stations some nights from 100+ miles away.
Tropospheric Ducting Forecast for VHF & UHF Radio & TV
 
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