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Someone should really start a thread about inadequate dealerships, who and where they are like the ones here not doing their jobs and then see how service friendly they become, because I am tired and frustrated of hearing about how poorly Cruze and other GM vehicle owners are being treated!
I wholeheartedly agree. My only fear is that some dealers may clean up their act but still be left on the "naughty list."

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I do not know if this is any help or not. My 2002 Suburban was rusting around the rear tailgate. Chevrolet still honored it under the 10 year/100,000 mile rust guarantee. They had the body shop that they use replace my tailgate and paint it. I never had any problem with that at all. They were very helpful and there was little or no paperwork involved whatsoever.

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I had the exact same problem with my car. I made a thread about it. You can find it in my profile. You need to clay bar it, then keep wax on it all the time. Another important thing is to ALWAYS dry every single door sill completely after washing. After following those steps, I didn't have that problem. Also, please do not acid wash it, it is VERY bad for your cars paint.
 
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