Chevrolet Cruze Forums banner
1 - 1 of 22 Posts

· Premium Member
2,125 Posts
I looked around a bit and only saw random posts about his topic. If you have a newer Cruze with the touchscreen MyLink and your screen is blank.... here's how you fix it.

First off, what you'll notice is that the USB port isn't functioning, and no matter how many buttons you press the MyLink won't turn on. After speaking with the Chevy Infotainment team I've learned the reason this happens is that the radio is clearing its cache (desk) of stored memory (in basic terms it's like a cookie but for your stereo).

In order to return MyLink to a functional unit, you have to shut off the car, open the door, close the door, don't lock the car (I didn't anyways), and let it sit for 5 minutes or longer. Once you turn the car back on the system will be reset and return to normal. Don't worry, none of your settings will be deleted.

Hope this helped you out!
1 - 1 of 22 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.