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Chevrolet Customer Assistance Representative
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I have a 2011 Cruze with Onstar and have had no problems pairing the phone or the Bluetooth for over a year. All of a sudden the phonebook will not load. I have checked with Verizon and no answers. I have not changed phones and the phone is updated. Anyone else have this problem?
I would recommend that you take your Cruze and your phone into your dealer to have them look into this for you. They should be able to assist you in finding a solution to this problem. Please keep me posted and if you have any questions please feel free to contact me anytime. Also, welcome to the forum!! :)
Thank you,
Stacy Chevrolet Customer Service
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