So I had this issue with my 2013 Cruze since I drove it off the lot the February before last. Yes, almost two years ago.
Frequently it would start to bump and lurch while stopped with the shift lever in Drive.
I took it to half a dozen dealerships while I was living in LA and all they could tell me was that it was "normal" behavior.
There was no way that was normal. It felt like I was riding a bucking bronco.
I came to the conclusion that the car was shifting in and out of gear while stopped.
Naturally this suggestion allowed the dealership service rep to ridicule me as a neophyte mechanic. I got seriously tired of being dismissed.
Then I moved to San Jose and during an oil change I mentioned the issue to the service rep.
Low and behold the mechanic came right back with bulletin "#PI0928B: Bump, Surge or Vibration at Idle in Drive at a Stop".
The fix was to change out the 1-2-3-4 clutch fiber plates and it worked like a charm. Now I don't have to shift my car into neutral at every light to stop it from bumping and surging.
Just thought I would share this kernel of knowledge with the other Cruze owners out there.