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4 Posts
First let me say that the dealership has caused me more stress lately than a job working fast food. This dealership had good reviews which is why I bought the car from them, they said they are even certified. But this dealership is doing nothing but wrecking my car. Let me put some things they did:
I'm sure they're doing this type of stuff to other vehicles they service also. I was told to post this information here for a GM rep to see, although I'm not really sure what to expect from that..maybe to see what my options would be for the dealership? I paid 16k for the car, and their wrecking it.
The car is a 2013 Chevy Cruze 2LT.
- They allowed me to drive the car with the driver side braking system completely seized, when they said the brakes were good. I noticed it after I changed the brakes myself after I had it serviced. They brakes were far from "good" by the way. They were unsafe to drive on, and the rotors were breaking apart on the inside where it was extremely rusted.
- They skipped changing the oil one time. I didn't notice until 10,000 total miles were actually driven. May have been on accident, but still shouldn't have happened as that's what I went there for under a warranty change.
- The dealer sabotaged/broke my door lock so once it's locked you cannot open it from the inside using the handle to unlock it, only the outside after the handle is pulled. I have no proof of this, but I know for a fact they did it. Not sure how to fix this, and I don't want to go back to them. This happened after I complained to them about problems they made.
- The dealer wrecked my oil drain plug by applying so much pressure you could not get it off by hand. The plug was also rounded off. Their the only ones that serviced my car for an oil change until I went to try it myself.
- Dealership claims to fill liquids when they actually don't. I see this every time after I check it myself right after it's serviced.
I'm sure they're doing this type of stuff to other vehicles they service also. I was told to post this information here for a GM rep to see, although I'm not really sure what to expect from that..maybe to see what my options would be for the dealership? I paid 16k for the car, and their wrecking it.
The car is a 2013 Chevy Cruze 2LT.