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CNN Says Recall for Engine Shields and Inspect Welds in Rear compartment

17497 Views 48 Replies 25 Participants Last post by  obermd
We all known about the "oil spill" fires. They will be modifing our engine shields. What I didn't know is that some cars may have "incomplete" welds in the rear compartments. Anybody heard of that before?

Recall letters will start going out from GM in July.
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If anyone would like me to look to see if your vehicle is affected by this recall please send me a PM with your VIN. I would be happy to answer any questions anyone may have regarding this concern as well. I am always here to help!
~Stacy Chevrolet Customer Service
They are all covered by the recall at this point, are they not? Unless you're speaking of the gas tank brackets, which is a miniscule percentage of the total number of Cruzes out there.
...I believe that Stacy has inhereted the unenviable task of providing first-line "damage control" for GM by providing one-on-one communications with concerned owners. She must have the patience of Job.
Huh? isn't that exactly what "GM Customer Service" should be doing? Specifically in light of a 400,00 vehicle recall? Should we not ask her these questions?
They are all covered by the recall at this point, are they not? Unless you're speaking of the gas tank brackets, which is a miniscule percentage of the total number of Cruzes out there.


jfischer,
Not all Cruze's are involved in both recalls. I am able to look into your VIN and let you know what recall your vehicle is involved with. I would also be happy to schedule appointments for anyone who would like me to.
~Stacy Chevrolet Customer Service
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They are all covered by the recall at this point, are they not? Unless you're speaking of the gas tank brackets, which is a miniscule percentage of the total number of Cruzes out there.
Oh really? The global automobile industry's leading publication, Automotive News, reported yesterday that 61,000 North American Chevrolet Cruze cars are to be inspected for improper and deficient welds .. not the relative handful originally acknowledged by GM. Here's a direct link to the article: http://goo.gl/WmkqX.

Relatedly ... if you are interested in, employed by or simply wish to learn about the fascinating nuts and bolts of the automobile business in today's transformed and interconnected world, you simply can't go wrong with a subscription to AN.

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UlyssesSG
According to GM, there are 61,000 cars that have the fuel tank assembly that came off the machine that missed the welds. However, only 249 of them actually have the missed welds. The problem is that GM doesn't know which 249 out of the 61,000 and this has more to do with the way modern assembly lines operate than anything else. The inspection for the missed welds is nothing more than looking at how the fuel tank is secured and take just a few seconds to do. Since they all need to come in for the splash shield modification this simply means the tech walks to the back of the car while it's up on the lift and look up to count welds.

Also, the cars missing the welds still meet US safety standards, just not GMs.
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According to GM, there are 61,000 cars that have the fuel tank assembly that came off the machine that missed the welds. However, only 249 of them actually have the missed welds. The problem is that GM doesn't know which 249 out of the 61,000 and this has more to do with the way modern assembly lines operate than anything else. The inspection for the missed welds is nothing more than looking at how the fuel tank is secured and take just a few seconds to do. Since they all need to come in for the splash shield modification this simply means the tech walks to the back of the car while it's up on the lift and look up to count welds.

Also, the cars missing the welds still meet US safety standards, just not GMs.
obermd,

Thank you for taking to time to provide more comprehensive information on the welding issue recall, quantify how many cars are actually expected to require a field repair (249) as opposed to the number of vehicles subject to recall (61,000) and, finally, to explain the process a Chevrolet service center technician will use to evaluate a Cruze.

It appears then that both the initial public-release report from GM and the following Automotive News article were factually correct, with the former emphasizing the smaller number and the latter highlighting the larger number of automobiles involved. The good news is GM has chosen to be upfront about the issue, taking prompt action to ensure the car's integrity in certain accident situations and to protect the Cruze's public image, future sales and the resale value and desirability of Cruzen already plying North American roadways.

IIRC, a Cruze with improper and deficient welds will be repaired by either using bolts fasteners, applying additional welds or perhaps some combination thereof . Can you confirm these will be the field fixes, or do you have more accurate information describing another procedure.

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With respect .... UlyssesSG
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Ulyssess,

I'm not a GM employee. What I read was that the missing welds are visible (actually not visible in this case) with a undercarriage inspection of the gas tank mounts. The release I read said that bolts/fasteners will be used instead of welding the missing spots. I have no idea why GM chose to use bolts and fasteners for this repair.

As for the news reports, always, always, treat numbers as biased, even when they are factually correct. Reminds me of the old cold war joke about a race between a Ford and a Soviet built car. The Ford won handily, but Pravda reported "The people's car finished second while the capitalist car finished next to last" without reporting that it was a two car race. Automotive News should have reported that 61,000 Cruzes need to be inspected but that only 249 are expected to require repairs. Automotive News also didn't report that this repair is to a secondary tank securing strap that isn't required by the US Government.

I do try to keep what I repeat accurate to what I read. Sometimes I'm in error and will gladly have the correct information pointed out by someone else. These forums work best when we all try to get the most accurate information out.

Mike.
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Welding on the chassis is a "no-no".
That's what I suspected, especially with gas in the tank. I know autobody repair shops do weld to the chassis in some cases, but only after they basically take the car apart.
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