Chevrolet Cruze Forums banner

Coolant Outlet Housing/Oil Cooler

6253 Views 3 Replies 4 Participants Last post by  carbon02
My 2014 Chevy Cruze has been diagnosed with a 2 fold problem:

The Coolant Outlet Housing needs to be replaced which is covered under the extended warranty I bought when I bought the car. This issue caused the oil cooler to break but for some reason the warranty won't cover that repair and the Chevy Dealer is quoting $1100 to replace it.

Warranty company is called the warranty group. Called them and they said a claim has to be opened (which I did) and that the service dept needs to call to submit the part numbers in so they can either cover or not cover them.

How can one part be covered but the other part not be (even though the Chevy service dept said the oil cooler broke because the coolant outlet housing broke)? Not sure if anyone has encountered problems like this from their warranties purchased from their Chevy dealership.
1 - 4 of 4 Posts
Actually, the coolant outlet housing is covered by powertrain warranty (assuming you haven't gone over 100,000 miles). However, the oil cooler is not. It's just the way the warranty is written.

"Engine coverage includes all internally lubricated parts, engine oil cooling hoses, and lines. Also included are all actuators and electrical components internal to the engine (e.g., Active Fuel Management valve, lifter and oil manifold) cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, flywheel, water pump, harmonic balancer, engine mount, turbocharger, and supercharger. Timing belts are covered until the first scheduled maintenance interval. Exclusions: Excluded from the powertrain coverage are sensors, wiring, connectors, engine radiator, coolant hoses, coolant, and heater core. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the thermostat housing and/or outlet that attaches to the return hose. Also excluded is the starter motor, entire pressurized fuel system (in-tank fuel pump, pressure lines, fuel rail(s), regulator, injectors, and return line), as well as the Engine/ Powertrain Control Module and/or module programming."

Notice it doesn't list the oil cooler itself.
See less See more
There's a youtube video for the oil cooler repair. I'm assuming it's leaky gasket causing the oil cooler to drip?

Search Cruze Oil Cooler on youtube. Ruva A. A. is the poster..
1 - 4 of 4 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.