[titanman2789]

Seriously veg with all of the unbearable troubles you've expressed with your Cruze diesel ownership experience I'm astounded that you simply haven't dumped it for something, anything, better.

It's not problems with owning the Cruze diesel. It's problems getting it serviced at dealerships. I had to remind them to use dexos 2 oil when I got my first oil change. The dealer only had 24 quarts of it and had to wait an hour to get the oil filter from another dealer.

Now, your service manager is right that you could void your warranty using oil that's not dexos 2 approved, no matter the specs (although if the specs are better then if it went to court I'd have to think you might win). The manual specifically states to use only dexos 2 approved.

I don't trust getting service done at dealerships, so I always remind them to use the correct product or bring my own

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[titanman2789]

Yeah. I don't think I should have to tell the dealer what oil to use. They should know to begin with. With this new dexos 2 and Cruze diesel there should have been education for the service side before cars even hit the lot.
I don't think wrong oil will clog up the dpf prematurely. It's going to clog your engine with soot. It is my understanding that the dexos 2 oil is to prevent soot from sticking to engine parts. Thanks to the government we have to have an EGR system recirculating soot back into the engine. Such a brilliant idea

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[titanman2789]

For now I'm going to continue with the Mobil 1 ESP 5w30, but will switch to a Dexos 2 product should one become available easily. I'm almost considering just going with the AC Delco Dexos 2 synthetic blend just so I don't have to worry about this stuff. Honestly, I've never had to put so much time and effort into car maintenance that I wasn't performing.

I would just go with the ac delco that the dealer has. Why risk voiding the warranty by using an oil not approved for the car?

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[titanman2789]

Thanks Erica.
I called earlier today and they assured me that Dexos2 was used. But I don't like what you have to go through with all the double checks to make sure its used. They will have the car the rest of the week for another issue. So I will not see the documentation till then. Any other car it would not be a big deal. But this car takes its own type of oil that no other GM car uses. It would be to easy to put the wrong oil in. The check in tecs look at you like there right and your wrong. That's why this will be my last time at the dealer. I'll sacrifice the two last changes and take it else where.
If GM puts out a new car they should bring the dealers up to speed. Ive owned it 5 months and this is the second oil change. The first one was a complete run around. I could keep going but at this time its turning into a rant. BUT I WILL SAY the car is what chevy said it would be and more.

x2

When I called my dealer and asked what type of oil they would use they just told me dexos. The service advisors need to be brought up to speed on the Cruze diesel as well. They had no idea of the dexos 2. Until dexos 2 approved oil shows up on the shelves of Walmart it's going to be a runaround. I am worried of the wrong oil being put in the car because it has happened before where I brought in my own oil to a Chrysler dealer. I put it on the passenger seat and the advisor added the note that I had brought my own synthetic oil. The tech put in the dealer's conventional.



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