Oh yeah, I remember that thread now.Yep, that's the oil I did a group buy on.
http://www.cruzetalk.com/forum/64-c...-diesel-owners-ontario-quebec-upstate-ny.html
I don't expect anyone to do their job right anymore. Also, if they use the wrong oil it's something that would cause problems most likely after the warranty is expired unless they literally get it wrong every single time.if the dealer is doing the work, then dont freak...if you can prove they did the job, then they are liable shall it happen to be wrong
I would just go with the ac delco that the dealer has. Why risk voiding the warranty by using an oil not approved for the car?For now I'm going to continue with the Mobil 1 ESP 5w30, but will switch to a Dexos 2 product should one become available easily. I'm almost considering just going with the AC Delco Dexos 2 synthetic blend just so I don't have to worry about this stuff. Honestly, I've never had to put so much time and effort into car maintenance that I wasn't performing.
Thanks Erica.Gator,
If you would like assistance or for us to call your dealership for verification, please let us know. You can always reach out to us via private message.
Erica Tiffany
Chevrolet Customer Care
x2Thanks Erica.
I called earlier today and they assured me that Dexos2 was used. But I don't like what you have to go through with all the double checks to make sure its used. They will have the car the rest of the week for another issue. So I will not see the documentation till then. Any other car it would not be a big deal. But this car takes its own type of oil that no other GM car uses. It would be to easy to put the wrong oil in. The check in tecs look at you like there right and your wrong. That's why this will be my last time at the dealer. I'll sacrifice the two last changes and take it else where.
If GM puts out a new car they should bring the dealers up to speed. Ive owned it 5 months and this is the second oil change. The first one was a complete run around. I could keep going but at this time its turning into a rant. BUT I WILL SAY the car is what chevy said it would be and more.
I will probably do that job myself. If I do, I will post pics for everybody of the process.That is certainly a good thing diesel. Generally it shouldn't fill, but it is part of the maintenance to drain the filer at each oil change. You probably needn't worry since your filter will be drained of all fuel and water at the next service when the fuel filter is replaced.
Gator,Thanks Erica.
I called earlier today and they assured me that Dexos2 was used. But I don't like what you have to go through with all the double checks to make sure its used. They will have the car the rest of the week for another issue. So I will not see the documentation till then. Any other car it would not be a big deal. But this car takes its own type of oil that no other GM car uses. It would be to easy to put the wrong oil in. The check in tecs look at you like there right and your wrong. That's why this will be my last time at the dealer. I'll sacrifice the two last changes and take it else where.
If GM puts out a new car they should bring the dealers up to speed. Ive owned it 5 months and this is the second oil change. The first one was a complete run around. I could keep going but at this time its turning into a rant. BUT I WILL SAY the car is what chevy said it would be and more.
titanman,x2
When I called my dealer and asked what type of oil they would use they just told me dexos. The service advisors need to be brought up to speed on the Cruze diesel as well. They had no idea of the dexos 2. Until dexos 2 approved oil shows up on the shelves of Walmart it's going to be a runaround. I am worried of the wrong oil being put in the car because it has happened before where I brought in my own oil to a Chrysler dealer. I put it on the passenger seat and the advisor added the note that I had brought my own synthetic oil. The tech put in the dealer's conventional.
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Sounds like you got a nice dealer, they are far from equal. I'd guess my dealer would get it right, quite a few diesel pickups around here so I'd like to believe there's some knowledge of things to be careful about.My oil change went smooth last Monday. Dealer put an empty bottle in the trunk to give me some assurance that they used the right oil. They seemed happy to do it. They topped up the DEF fluid for free without question also. I grumble and look at the time while I am waiting but when I see the bill and realize I saved 100 bucks I feel better. It all depends on dealer confidence weather its worth 100 bucks or not. Risk vs. reward.
You missed a digit on the filter - 55577033Had my first oil change tuesday at Bill Estes Chevrolet. (one of the best dealerships in the country) and it of course went without drama. for everyone using dexos2, here are the p/n's for the oil change for anyone who cares
5557703 - filter
88865157 - dexos2 oil
19286292 - DEF fluid
