The service department looked up my phone and said my phone wasn't on the support list and that there's nothing they could do. I suggested that maybe try a firmware update on the MyLink, they instantly downplayed that option. Just like pretty much EVERYONE in this forum is having a hard time getting the firmware updated by the service department, then how else are we supposed to get it updated. Then with my wife's Samsung Galaxy SIII they said it was on the supported list but does have known issues that they are working on to fix. So we don't know if we are going to be able to get this fixed by the time the cars bumper to bumper warranty is up because we have to go thru the service department to get the firmware updated...
