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Electrical issue

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My 2014 Cruze sputters and jerks while I'm driving. Often it won't start after I park. I've been to three Chevrolet dealers and no one has fixed the issue. The dealer where I purchased the car said it would take weeks to check the entire electrical system. I've been told that some exposed cables were the problem. I've checked online for recalls, but am not sure if the following fits my problem. Please let me know if you have any ideas.

quipment
Recall date
2014-07-02
Recall no.
14V417000
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.







https://www.cars.com/articles/when-should-the-oxygen-sensor-be-replaced-1420663031800/
https://www.cars.com/articles/a-yea...our-2020-hyundai-palisade-still-smell-445107/
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2014 LT program car, Pull Me Over Red, 1.4T Auto
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My 2014 Cruze sputters and jerks while I'm driving. Often it won't start after I park. I've been to three Chevrolet dealers and no one has fixed the issue. The dealer where I purchased the car said it would take weeks to check the entire electrical system. I've been told that some exposed cables were the problem. I've checked online for recalls, but am not sure if the following fits my problem. Please let me know if you have any ideas.

quipment
Recall date
2014-07-02
Recall no.
14V417000
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.







https://www.cars.com/articles/when-should-the-oxygen-sensor-be-replaced-1420663031800/
https://www.cars.com/articles/a-yea...our-2020-hyundai-palisade-still-smell-445107/
Welcome Aboard!(y)

Bring the car to a big box auto parts store and have them read the codes and then post them here.

In the mean time, here are a few things to look into:


Service Bulletin - NHTSA SB-10057574-8899
SB-10089945-2280

 

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2015 Cruze 1.4L engine 6 speed AT
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1,155 Posts
've been to three Chevrolet dealers and no one has fixed the issue.
Shocking! :rolleyes::eek:
Sadly, no it isn't.
The dealer where I purchased the car said it would take weeks to check the entire electrical system.
Umm, weeks to fit you into the schedule? or weeks to figure it out?
I've been told that some exposed cables were the problem
Ok lets think about this rationally. If exposed cables are the problem, that would a very quick and easy fix. FFS they don't have a clue, do what you will but they are clueless. More over, I had read hundreds of posts with people having problems, and not one person I can think of has had a problem from "exposed cables".

Recall no.
14V417000
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
I'll give you some credit because you seem to have tried looking. I'll be kind since it is pretty obvious you don't have much car knowledge. I would say you are barking up the wrong tree with this recall. But, you aren't even in the right forest.
Please let me know if you have any ideas.
I can think of three cheap and easy fixes it could be. I'll gladly help you check them out if you are willing. If you plan on taking it to a dealership I'm not going to waste my time, the average mechanic really really hates it when they are told the problem. And even if you are right, I 100% guarantee there will be another issue that they will say caused the problem. :censored:
 

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There's been known issues with the negative cable causing weird effects.

When was the plugs changed?
Coil packs are also known to burn out.

You say no start. Does the car crank no start or not crank at all? Might be bad alternator or battery too.

SOME things to look in to.

Codes would be helpful but you didn't say anything about engine light being on.
 

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Discussion Starter · #8 ·
Can we get a move on this thread plz @Blasirl @JLL
I'm not sure what your message means. I'm a 73 year old female who has no clue about the mechanics of cars. I saw Cruze Talk when I was trying to find answers online. I appreciate the
There's been known issues with the negative cable causing weird effects.

When was the plugs changed?
Coil packs are also known to burn out.

You say no start. Does the car crank no start or not crank at all? Might be bad alternator or battery too.

SOME things to look in to.

Codes would be helpful but you didn't say anything about engine light being on.
attempts to help that I've received.
Welcome Aboard!(y)

Bring the car to a big box auto parts store and have them read the codes and then post them here.

In the mean time, here are a few things to look into:


Service Bulletin - NHTSA SB-10057574-8899
SB-10089945-2280

The engine light was on for a time, but not now. The key makes a clicking sound but doesn't crank. I'll check on the codes.
 

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2014 LT program car, Pull Me Over Red, 1.4T Auto
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13,998 Posts
I'm not sure what your message means. I'm a 73 year old female who has no clue about the mechanics of cars. I saw Cruze Talk when I was trying to find answers online. I appreciate the


attempts to help that I've received.

The engine light was on for a time, but not now. The key makes a clicking sound but doesn't crank. I'll check on the codes.
Do you mean the car clicks, but the engine does not turn over or start? If so that means your battery is dead. That could be caused by non-use over time, a bad battery, a light or accessory that has been left on for too long etc.
 
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