[Eddy Cruze]

Most Vehicle Service Contracts (can't buy a Extended Warranty) like the GMPP that was issued by ALLY will allow you to take your Car to ANY licensed service facility in the Country. I would be interested to know why you got the runaround, what company wrote your policy, and what it clearly says on the paperwork where you can go for service?

 

[Eddy Cruze]

I don't know if I can actually explain why I got a little run around. Around here we sort of have a small monopoly of dealers which I will use abreviations for and not actually name them, they both have many locations withing a 75 mile radius of our small city, there is B A who has dealerships such as BA Honda, BA Chevrolet, BA Toyota etc, same thing with F Auto Group, if you buy a vehicle from either one that is where it needs to get serviced, they must not step on each others toes.
I really don't care about the run around, it got fixed. all it says on contract is must be authorized prior to commencement of repairs

Best I can tell from paperwork is First Extended Warranty Corporation Chicago Illinois

Wow in a quick review of this company they are the lowest rated provider out there. I assume Blaise Alexander sold this to you and could have provided a better choice like the GM product. In any case you should be able to go anywhere for service although there are repairs that do require a trip to the original manufacturer.
https://www.consumeraffairs.com/auto_warranty/first_extended_service.html

You might want to look into a pro rated cancellation of this policy as its worse than I even thought. Funny thing as MIC, the company many of us have with the ALLY GMPP is also in Chicago, Hog Butcher to the World!
https://www.yelp.com/biz/the-warranty-group-chicago