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Discussion Starter #1 (Edited)
We want to help you fix your Cruze as quickly as possible. To do that, we need some basic information, such as:

1. Year, trim level, and transmission.
2. Miles on the car!!!
3. Check engine light, airbag, or other warning light on or "Service [insert system here]" message showing? Has somebody told you the code if the check engine light is on?
4. Approximate location of the issue.
5. As detailed a description of the problem as you can give. Something like "My 2012 Cruze Eco manual transmission with 50k miles on it is making a grinding noise from around the brake pedal at 12 mph every time I start the car, and doesn't do it again until I start the car again" is enough to let us get started. (Hint: I described the ABS self-check, and that check is normal for every Cruze on startup)
6. Country! Your warranty and repair options might be different in other countries than here in the United States or Canada.
7. (as needed): Left-hand drive or right-hand drive? If your car is right-hand drive, that's nice to know since a lot of us on this board have little experience with RHD cars.

Lastly, please be patient and polite! All the folks on this board are doing this in their spare time for free, so we might not be able to reply immediately.
 

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My 2010ish red car is broken and makes enginey noises when I push gas pedal. Help?
 

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Too true.
 

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I would add country to this list since there are differences between countries - some obvious (right vs left hand drive) and some not so obvious.
 

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Discussion Starter #6
I would add country to this list since there are differences between countries - some obvious (right vs left hand drive) and some not so obvious.
Good catch. It's updated.
 

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Resident Forum Drunkard
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You guys are in for it now.
 

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You guys are in for it now.
Probably true. However we already get a large number of "my thingy is broke..." threads and hopefully we'll get better descriptions.
 

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Discussion Starter #9
You guys are in for it now.
Not really. The two types of folks who are on forums are enthusiasts and folks looking to fix a problem. The enthusiasts can't help fix a problem if we have no information to go on. We've seen quite a few posts about problems that are basically "My Cruze is making a noise, how do I fix it?". Hopefully we'll get more informative posts out of this.
 

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Discussion Starter #11
Using proper English should be another rule.
Some folks have English as their second or third or fifth language, so we'll cut those folks some slack. Everybody else, though, should use good grammar and punctuation.

I'm closing this up since it's more a public service announcement than anything else.
 
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