[rfhall11]

Welcome I think? I say that because I don't know your position on modifications that may void warranties if "discovered". I for one do not want a GM representative monitoring my activities if/when I drive my car enthusiastically and want to discuss it with other members. Call me paranoid, but it seems slightly "big brotherish"

 

[rfhall11]

+2. Got the same thing

 

[rfhall11]

Prolly just more GM lip service. I've got a new Silverado with a suspension squeak and my Cruze had a "loose' drivers seat. Neither of which have been fixed or even attempted to be fixed. Could be I've got crappy dealer support.

 

[rfhall11]

Some of these responses are unbelievable. A company puts a group of people in place to help address customer issues and you complain? Put on your big boy pants and address your issues like an adult and give them a chance to help you before you whine about it. The social media people are intended to HELP, not wave a magic wand over your vehicle. At least they are making an effort but some people here will never be satisfied no matter what.

OK so where's the offer to help? Don't see one here

 

[rfhall11]

Pretty self-explanatory.

You must be a lot smarter than I am, so could you ​explain it?

 

[rfhall11]

How can it be difficult to understand that? If you have a problem that you are not able to resolve with your dealer then she will try to help. It's just a different way to access Chevy customer service, like calling 1-800-CHEV-USA or asking to speak to a District Service Manager. But since you have already termed a service that you have not utilized as "lip service" then it most likely doesn't matter to you what they actually do. If you had enlisted her help for your Silverado or your Cruze and nothing was done then you would have a valid statement. So far that doesn't seem to be the case. If you are unhappy with your dealer's service department then you should at least give someone the opportunity to rectify it before you pass judgement. It's no different than someone calling a Cruze (or any car) a piece of crap when they have never even driven one.

That's pretty long-winded for something that was "self-explanatory"

 

[rfhall11]

Your responses are juvenile, argumentative, and fail to support your lip service comment. Only the second and third sentences of that paragraph were an explanation, but based on your previous replies I didn't really expect you to pick up on that. It's a shame that two sentences are too long-winded for you. Please, brush up on your comprehension skills.

I'm sure you will come back with something that you consider witty or funny but you have failed to support or show reasoning for your initial comment so I would expect your next comment to follow suit. If you make a statement or a point then you should at least be willing and able to back it up with a reason but so far all we have seen are pointless comments that do nothing to support your position. I hope you would be willing to do so in your next reply but I won't bet on it, it will probably just be more of the same. By all means though, please comment. Your need to have the last word obviously far outweighs any need to support or explain what you have said.

Boy you sure do like the word support don't you? I don't need to explain anything, I build these mediocre cars, and I think I might know a little something about how things are done at GM. I'm not taking this any farther so if you want to chime in, then you can have the last word. I'd be surprised if you can resist