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So a quick update. Car is in for service for the EGR that finally came in, and I was expecting a replacement radio because GM customer assistance had called and left a message saying that they discussed with the dealership and that a new radio would be ordered. That was back in October.. now they seem to be unable to recall saying they were going order a new radio. So, the saga continues. Thankfully I have Google Voice, and a copy of the message that said a new radio was going to be ordered, so they can't pretend it wasn't said! That makes me want to record all calls with these people so they can't change the story later as happened on this case.